Bilingual Service Product Engineer-Mandarin

2 months ago


Irvine, United States Comrise Full time

Overview

  1. Sales team within the scope of responsibility;
  2. Carry out life cycle management on service products, including service product portfolio management, product release and withdraw, product upgrading and so on;
  3. Organize cross-functional resources and lead the development process of standard service products, from market demand research, feasibility analysis, resource preparation, trial run to official release;
  4. Participate in service demand communication with customers, and recommend or customize corresponding service products and solutions according to customer needs;
  5. Assist in cost calculation, pricing, sales channel development and management, service product delivery preparation and other related work of overseas service products.


Job Requirement:

  1. Bachelor degree or above/major in automobile, machinery, energy, marketing, economic management, etc;
  2. Understand the new energy after-sales service business and love the new energy industry;
  3. Possess a strong sense of customer service, keen sense of market smell, excellent communication skills, rich experience in cross-departmental cooperation, and good promotion ability;
  4. Possess basic project management, logical thinking and customer negotiation ability.
  5. At least 5 years working experience, experience in service product development and in new energy after-sales service is preferred;
  6. Bilingual English and Mandarin preferred.


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