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Account Executive

1 month ago

Cleveland, United States Monarch Steel Company, Inc. Full time

Position Summary

Under the supervision of the VP-Business Development, the Account Executive will be responsible for creating and fostering relationships with customers and prospects by face-to-face, telephone, and written correspondence (including letters, e-mail, website), remaining in continual contact with these customers and prospects to solicit sales opportunities.


Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

  • the 1 T.E.A.M culture.
  • and maintains a network of sources from which to identify new sales leads.
  • customers and prospects to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
  • sales statistics to promote sales.
  • sales targets to increase company profitability.
  • the functions and utility of products or services to customers based on their needs.
  • customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
  • customer contract performance to ensure Commercial expectations are met for order profitability, inventory turns, payment within terms, etc.
  • detailed reports of sales activities (via company provided CRM) including calls, orders, sales, lost business, and any customer or vendor relationship problems.
  • periodic territory sales forecasts and stay up to date with steel market trends and intel.
  • with Inside Sales Representatives to monitor sales data to contribute to product/service schedule and planning.
  • to customers on an as-needed basis.
  • other responsibilities and duties as assigned.


Knowledge, Skills, and Abilities

  • to communicate with people outside the organization, represent the organization to customers, the public, and ability to articulate conversations well to convey information effectively.
  • of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources.
  • of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • of sales principles and methods for showing, promoting, and selling company services.
  • in basic Microsoft programs and windows-based applications
  • to identify complex problems and reviewing related information to develop and evaluate options and implement solutions.


Education Requirements

  • School Diploma or GED required
  • or bachelor’s degree in a related field, preferred.
  • years previous outside/inside sales experience
  • industry knowledge and experience, a plus


Physical Demands and Work Environment

  • noise level in the work environment is usually low to moderate.
  • physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl.
  • employee will occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close vision, peripheral vision, depth perception, and the ability to adjust focus.


Note

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills associated with the position.


The company is an Equal Opportunity Employer and complies with ADA regulations as applicable.

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