Benefits & HR Administrator

2 days ago


Charlotte, United States Vertex Service Partners Full time

Company Overview

Vertex Service Partners is a company focused on investing in and growing residential home improvement services companies in the United States, with a focus on residential roofing & other exterior services. Vertex is backed by Alpine Investors, a top-decile private equity fund with a long history of successful investments in similar industries. Vertex is an investment out of Alpine’s 9th fund, which has $4.5+ billion of committed capital. This is an opportunity to be on the ground floor of a company with the explicit mandate to grow to be a multi-billion-dollar company within the next five years, with the goal to grow the right way – through a relentless focus on employee and customer experience.


The Opportunity

The Benefits and HR Administrator is responsible for the administration of employee benefits plans and payroll functions, ensuring compliance and accuracy in both areas. This role involves merging 401K plans, resolving complex plan issues with vendors, and providing guidance on benefits policy and procedures. The Administrator will also support payroll processing, maintain data integrity, and collaborate with HRIS and other partners on projects. Integration, Open Enrollment, and acquisitions are key focus areas.


Location: 6525 Carnegie Blvd, Charlotte NC 28211 (Hybrid)

Classification: Exempt


Duties and Responsibilities

Benefits Administration:

  • Assist with annual benefits open enrollment and preparation.
  • Ensure compliance with benefits regulations, including ACA administration, 5500 reviews, 401(k) audits, and HIPAA compliance.
  • Assist with management of benefits vendors/payments including FSA/HSA management.
  • Audit and reconcile benefits invoices and employee data.
  • Manage COBRA administration and eligibility records.
  • Assist with new partner integrations, benefits setup, enrollment training, and audits.
  • Handle leave administration and collection of missed premiums.

HR Administration:

  • Process exempt bi-weekly payroll and onboarding of new hires.
  • Administer payroll-related benefits deductions, including HSA funding and missed premiums.
  • Work with HRIS to ensure payroll system reflects accurate employee data, including wages, benefits, and time off.
  • Respond to payroll inquiries, process wage garnishments, and provide employment verifications.
  • Assist with system audits to maintain data integrity and ensure efficient payroll processing.

Collaboration:

  • Partner with HR team on special projects, system upgrades, and configurations.
  • Prepare and audit reports as needed for both benefits and payroll, ensuring accuracy and completeness.


The Skills You Bring

  • Bachelor’s degree in a related field preferred but not required.
  • 5+ years of experience in Human Resources with a focus on benefits and payroll.
  • Strong knowledge of payroll best practices and benefits programs.
  • Familiarity with federal and state payroll regulations, ACA, 401(k), and COBRA.
  • Proficiency in MS Office (Word, Excel, Outlook), pivot tables, VLOOKUPs, and HRIS systems.
  • Excellent attention to detail and ability to meet deadlines.
  • Strong verbal and written communication skills for interacting with all levels of the organization.
  • PHR or Benefits certification preferred.


What You’ll Get:

  • Competitive salary & benefits
  • 401k matching program
  • Realistic, clearly communicated expectations
  • Investment into your professional development through clear feedback
  • Opportunities for professional growth as part of quickly growing organization
  • Team-wide aligned values and goals



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