Information Governance Manager

1 month ago


Seattle, United States Rylem Staffing Full time

ESSENTIAL FUNCTIONS

These essential functions are primary job duties that incumbents must be able to perform unassisted or with some reasonable accommodation.

  • Set individual and team goals; ensuring team members are highly productive and continue to develop the skills needed to meet the business demands of the firm.
  • Provide ongoing performance feedback to Information Governance team members based on meaningful performance metrics and customer feedback.
  • Uses data to analyze and optimize Information Governance processes to improve retention and disposition of records in alignment with firm Information Governance policies.
  • Oversee operations for assigned offices related to on-site and off-site records storage facilities, ensuring costs effectiveness and adherence to records retention schedules.
  • Review and revise Information Governance policies and records retention schedules and work collaboratively with team members to create and implement retention and legal hold strategies for active storage of records across all systems.
  • Coach attorneys and legal teams on email management and electronic records management.
  • Oversee primary data management systems including Records Management System and other key records repositories.


SPECIFIC SKILLS REQUIRED

  • Ability to explain complex and/or technical topics relating to information governance to those who have no prior knowledge of the firm’s systems and policies.
  • Knowledge of key technology tools including Document Management Systems (DMS), Records Management Systems, the Microsoft 365 platform, Google G Suite, etc.
  • Broad knowledge of records, information management, and data protection laws, regulations, and best practices.
  • Ability to establish clear priorities and orchestrate resources across multiple functions and firm business units in an organized manner.
  • Ability to identify and mitigate risks associated with the development and implementation of the Information Governance Program.
  • Ability to communicate efficiently and effectively, conveying information clearly, accurately, and using the best method of delivery.
  • Ability to facilitate and present Information Governance strategy to all levels of firm personnel.
  • Ability to exercise discretion and maintain confidentiality of firm records and information.
  • Ability to develop trusting relationships across the firm, including within practice groups and with external firm partners.


EDUCATION AND EXPERIENCE

  • BA/BS degree in business, information management or related field, or a combination of education and related experience providing equivalent knowledge.
  • 6+ years of experience in information governance, records management, or related area.
  • 3+ years of experience managing high achieving teams.


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