Program Director, Mental Health

2 months ago

Burbank, United States HealthCare Recruiters International Full time

Healthcare Recruiters is seeking a full-time onsite Program Director for our client’s growing behavioral health agency in Van Nuys (not Burbank). Licensure NOT required NOT eligible to work remotely or hybrid. NOT accepting relocatable candidates. Salary based on experience.


For nearly 40 years, our client has been providing high quality, mental/behavioral health services to children, teens, and their families. From mild to difficult to treat conditions, their therapists are highly trained in evidenced-based practices that are proven to be effective.


Their mission is to create a supportive and fulfilling work environment, to enhance the well-being of individuals and families by providing exceptional care and by delivering compassionate and effective treatment for all patients.


Job Summary:

The Program Director is a key leadership position responsible for overseeing the day-to-day operations of the agency and contributing to long-term planning processes. The Program Director works closely with our Clinical Director and Executive Director.


The Program Director will have a strong background in mental health services administration, contract management, and vendor relations. This role requires exceptional organizational skills, attention to detail, and the ability to collaborate effectively with internal and external stakeholders.


Program Director Key Responsibilities:

  • Contract Management: Manage contracts with various stakeholders, ensuring compliance and effective utilization of resources.
  • Liaison: Serve as the primary liaison with the Los Angeles County Department of Mental Health (DMH) and other departments as needed.
  • Financial Management: Approve invoices, manage budgets, and request additional funding or allocation shifts, as necessary.
  • Policy Development: Develop and update non-clinical policies and procedures to ensure compliance with regulatory requirements.
  • Vendor Management: Manage contracts and relationships with various vendors, including but not limited to electronic health records, human resources, and maintenance.
  • Audit Management: Manage or assist with audits by the Los Angeles County Auditor-Controller and annual fiscal audit.
  • Human Resources: Oversee all aspects of human resources, including onboarding, record maintenance, and compliance with HR laws.
  • Legal Compliance: Address minor legal issues and collaborate with corporate counsel on major legal issues.
  • Staff Management: Manage administrative staff, including information technology, billing, and reception.
  • Performance Management: Exercise diligent oversight of staff performance to ensure operational efficiency.
  • Leadership and Morale: Foster a positive and supportive environment to maintain both client and staff morale.
  • Client Satisfaction: Strive to uphold high levels of client satisfaction.


Qualifications:

  • Master's degree in Healthcare Administration, Business Administration, or closely related field.
  • Minimum of 3-5 years of experience in administrative management.
  • Strong understanding of contract management and vendor relations.
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple priorities and meet deadlines.


Preferred/Desired Qualifications:

  • Minimum of 3-5 years of experience in behavioral/mental health services administration.
  • Experience working for a Los Angeles County Dept. of Mental Health contracted agency.
  • Knowledge of Medi-Cal and other relevant healthcare reimbursement systems.
  • Experience with electronic health record systems and other relevant software.
  • Proven track record of growing a business or expanding services within a healthcare setting.
  • Experience fundraising or securing funding.
  • Applicants may be asked to take the DISC personality test.

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