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Sales Coordinator

3 months ago

Chicago, Illinois, United States Gateway Industrial Power Full time

Join Our Team as a Sales Support Specialist at Gateway Industrial Power

  • Assist sales team and Vice President Truck Sales with financing and processing of customer sales
  • Process orders, prepare correspondence, and respond to customer requests to ensure satisfaction
  • Review orders for accuracy, record keeping, and conformance to company policy
  • Perform F&I assistance for new and used trucks
  • Set up account information and resolve customer issues
  • Maintain files of pending and approved sales
  • Make and receive phone calls promoting company products or services
  • Process registrations, licensing, titling, and tax filings for truck sales
  • Provide customer support and escalate complex problems to sales team
  • Assist in contract provisions preparation and administration
  • Create reports on market conditions, sales results, and team earnings
  • Demonstrate proficiency in Microsoft Excel and Word
  • Comfortably navigate computer systems and software
  • Excellent written and verbal communication skills
  • Finance and Insurance experience desired
  • Work effectively in a fast-paced environment with changing demands
  • Strong attention to details and time management skills
  • Establish and maintain working relationships with colleagues and customers
  • Handle multiple projects simultaneously and adapt to changing priorities
  • Manage stress under pressure and demonstrate good planning skills
  • Flexible and committed to providing excellent customer service

Qualifications:

  • Minimum 5 years experience in a dealership sales support role
  • High School diploma or equivalent; Associates degree preferred

Specifications:

  • Sitting at desk 90% of the workday
  • Responding in a timely manner to varied needs
  • Memory, judgment, and social interactions
  • Working under fluorescent lighting, viewing computer screen