Service Coordinator

1 week ago


Brockton, Massachusetts, United States Lift Truck Parts & Service Full time

Looking for a reliable employee to coordinate service at a busy forklift company.

Responsibilities Include:

-Working with customers and field service mechanics to identify required maintenance and dispatch breakdown calls

-Advise customers on necessary and suggested services

-Compute costs of replacement parts and labor to repair trucks

-Process service invoices from mechanics tablets (IPADS) for invoicing

-Assist service manager as needed

Skills/Requirements

-Experience in part/service industry emphasis on coordinating service responsibilities with service technicians

-Dependable computer skills

-Some mechanical aptitude

-Customer relations skills



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