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Leave & Benefits Coordinator

4 months ago

Brockton, Massachusetts, United States Nexus Family Healing Full time

Nexus Family Healing is excited to be hiring a Leave and Benefits Coordinator to our Home Office Human Resources team

Our Leave and Benefits Coordinator will facilitate and administer Nexus Family Healing's employee leave of absences (LOAs). This individual will provide intentional care and communication to employees on leave of absence, while providing support and oversight to agencies with employees on LOA. This role will facilitate the communication and HRIS entry of employees who become benefits eligible, and employees who may have a change in benefits status, while on leave of absence or returning from leave.

Schedule and Pay:

  • Full time remote opportunity: candidate must live in the Minnesota/Twin Cities Metro area.
  • Monday through Friday
  • Starting Salary: $25.00-$29.00 an hour
  • Occasional business travel to site business offices or company sponsored events may be required.

Nexus' Comprehensive Benefits Include:

  • Four weeks paid time off (PTO) in the first year of employment
  • Multiple options for health insurance coverage
  • No-cost life insurance
  • Short/long-term disability insurance
  • 401k match
  • NEW - Talkspace Therapy Benefit for the whole family
  • NEW - Hinge Health Benefit for the whole family
  • NEW - Carrot Fertility Benefit
  • Tuition assistance and training opportunities
  • Advancement pathways and internal promotion
  • And much more

Primary responsibilities include:

Leave of Absence Administration & Policy Adherence

  • Facilitates the complete end to end administration of Nexus' LOA programs including, Family Medical Leave Act (FMLA), COVID-19, Short Term Disability (STD), Long Term Disability (LTD) and other leave types.
  • Remains apprised of employment leave policies and practices; ensures all leave requests follow Nexus policies and are in compliance with federal and state guidelines, ADA and collective bargaining agreements.
  • Provides communication with individuals on LOA or injured while working; emulates Nexus' ICARE values and Trauma Informed Care approach, facilitating a positive employee experience, in all interactions.
  • Ensures accuracy and compliance of leave of absence approvals and denials; securely and confidentially maintains leave documentation, letter templates, and manages data requirements and reporting.
  • Guides the management of Nexus' leave process with all business groups and leaders; escalates complex leave issues within the HR team, collaborates and integrates with legal, DEI, and payroll teams as needed.
  • Updates employees leave statuses in the HRIS system; creates LOA, WC and safety reports as needed.
  • Reviews unique and complex leave cases; consults with leadership, legal and third-party leave administrator as needed and works to proactively resolve leave or return to work challenges or areas of opportunity.

Return to Work & Reasonable Accommodations

  • Partners with home office and agency supervisors to keep them informed and apprised while employee is on leave and coordinates return to work activities, ensuring agency leaders are accurately updating UKG.
  • Provides general guidance to employees on reasonable workplace accommodations; creates accommodation memos and partners with internal HR, legal and leadership teams, ensuring accommodations are communicated, compliant and in alignment with the essential functions of the employee's position and duties.
  • Facilitates the employee return to work process ensuring all relevant parties are kept apprised of the employees return to work; communicates with agency HR, agency leadership and payroll and benefits departments.

Benefits Administration

  • Provides administrative oversight of employee benefit changes; notifies agencies of newly benefit eligible employees and employees who have experienced a life event.
  • Inputs employee benefit information into UKG and reconciles information for accuracy with the agency; ensures all employee files and records are compliant and up to date in UKG.
  • Maintains a strong understanding of Nexus benefit offerings and fields employee questions about open enrollment, benefit costs and deductions; escalates complex questions to Benefits & Payroll Manager.
  • Assists the Benefits & Payroll Manager in conducting 5500 filings, annual audits, and various employee benefits reports; creates and refines ad-hoc reports at the request of management.
  • Collaborates with MarCom to create and update the company intranet with resources pertaining to Nexus employee wellness and benefit programs.
  • Creates and administers employee benefit surveys; sends surveys to employees with regular cadence; tracks and interprets survey data into continuous improvement opportunities aligned to employee experience.

Workers Compensation, Safety & Continuous Improvement

  • Supports consistent policy interpretation and equitable application of centralized HR, safety and leave of absence policies; recommends, develops, and implements HR operational processes objectively.
  • Educates and informs employees and managers on LOA policies and procedures; communicates LOA, WC & safety policy and procedural updates to the business to ensure continuity and alignment.
  • Prepares, reviews and submits reports and documentation regarding workers' compensation, program administration; oversees all claims management in conjunction with Nexus' third-party administrator.
  • Ensures all reportable workers' compensation claims are submitted to Nexus' vendor within 48 business hours from the incident; conducts thorough investigations into all reported workers' compensation claims.
  • Serves as the SME for LOAs and workers' compensation programs and supports continuity and alignment under the general direction and guidance of HR leadership and third-party LOA/WC administrators.
  • Ensures the WC program is managed in accordance with applicable OSHA and workers' compensation laws.
  • Supports safety committee initiatives and activities; conducts safety meetings and review safety incidents; oversees equitable and consistent approach to COVID case management and vaccination requirements.

Required Education and Licensure:

  • High School Diploma or equivalent
  • 2+ years experience working in an HR/business capacity administering employee benefits
  • 2+ years experience working in an HR/business capacity administering employee leave of absences
  • Proficiency working with MS Office Suite including MS Word, Excel, PowerPoint, Teams and SharePoint
  • Experience working with Human Resource Information Systems (HRIS)
  • Valid driver's license required. Must meet state regulating agency and Home Office driving requirements.

Preferred Education and Licensure:

  • Bachelor's Degree in Human Resources or related field.
  • 3+ years' experience administering LOAs, Workers Compensation and safety programs for a multi-state non-profit entity.

At Nexus Family Healing, our voices and actions are focused on recognizing, affirming and respecting people of every race, ethnic background, socio-economic status, sexual orientation, gender expression and faith.

ICARE Values & Behavioral Competencies:

  • Innovation: Leading the way and implementing creative, cutting-edge ideas and approaches.
  • Compassion: Listening, honoring differences, and showing respect, kindness, empathy care, and concern.
  • Agility: Exhibiting flexibility and adapting quickly.
  • Responsiveness: Being quick, positive, and accurate.
  • Excellence: Demonstrating quality results that surpass ordinary standards.

APPLY TODAY TO BE CONTACTED BY OUR RECRUITING TEAM When you work at Nexus, you have the opportunity to change lives - including your own

Keywords: "Benefits", "Human Resources", "LOA", "Non-profit", "Hybrid", "Benefits Coordinator"



Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)

At Nexus Family Healing, we not only support diversity – we celebrate it and rely on it for the betterment of our employees, our services, and our impact on the community. We strive to provide the best quality care for our clients, their families, and the best work environment for our employees through an inclusive team culture. Nexus Family Healing is proud to be an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard for race, color, religion, sex, gender, sexual orientation, gender identity, gender expression, age, familial status, ancestry, national origin, protected veteran, or disability status.