Service Bdc Appointment Coordinator

1 week ago


Brockton, Massachusetts, United States Copeland Toyota Full time
Copeland Toyota has an opening within our service center call team. We are a growing automotive group with room for advancement. We are looking for applicants with solid customer service background and call center or appointment setting skills. Automotive experience is not required however, Business Development Center experience is a plus. This is not a remote position. Count on Copeland for a great career choice

A Service Appointment Coordinator is the first point of contact for our customers. Customer satisfaction is our # 1 priority

Example of full-time hours available:

Sunday:
OFF, Monday: 8AM-6PM ,Tuesday OFF, Wednesday: 7AM-6PM, Thursday: 8AM-5PM, Friday: 8AM-5PM,Saturday:8AM-4PM

Full-Time Benefits Offered:

  • Tufts Health Insurance and Blue Cross Dental Insurance
  • 401(K) Retirement Plan with Employer Match
  • Group Life Insurance
  • Paid Vacation
  • Personal Time Off (PTO)

Responsibilities:

  • Scheduling appointments for maintenance, repairs, and recalls.
  • Effectively listen and communicate with our service customers
  • Making outbound calls pertaining to follow up, appointment reminder and other servicerelated calls.
  • Other duties as assigned.

Qualifications:

  • Outgoing and a positive demeanor
  • Good listener and communicator
  • Confident, pleasant and professional
  • Team oriented
  • Ability to work full time

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