Current jobs related to Technical Service Manager - Columbia, Maryland - W. R. Grace
-
Senior Technical Project Manager
3 weeks ago
Columbia, Maryland, United States Leidos Full timePosition Overview:The Defense Enclave Services (DES) program at Leidos is in search of a seasoned, Agile-oriented expert to take on the role of Project Technical Lead for advanced, cloud-centric IT services that support the Defense Information Systems Agency (DISA) and various Department of Defense (DoD) entities.Key Responsibilities:The successful candidate...
-
Lead Technical Program Manager
4 weeks ago
Columbia, Maryland, United States Fiserv Full timeAt Fiserv, we believe in empowering you to pursue your passion and find fulfillment in your work. Our team of over 40,000 dedicated professionals is committed to delivering exceptional value to our clients through innovative technology and a relentless pursuit of excellence. If you are looking to join a purpose-driven team, this is your opportunity to shape...
-
Lead Technical Program Manager
4 weeks ago
Columbia, Maryland, United States Fiserv Full timeLead Technical Program ManagerJoin us at Fiserv, a pioneering force in Fintech and payment solutions.At Fiserv, we are dedicated to facilitating the movement of money and information globally, connecting financial institutions, corporations, merchants, and consumers seamlessly and securely. If you aspire to make a significant impact on a worldwide scale,...
-
Technical Support Advisor
3 weeks ago
Columbia, Maryland, United States Rekor Systems Inc Full timeJob OverviewPosition SummaryWe are in search of a driven and technically proficient Product Support Specialist to enhance our dedicated team. This role involves gaining a deep understanding of our offerings and staying updated with the latest advancements in technology. You will utilize your excellent communication skills to engage directly with clients and...
-
Technical Support Analyst
4 weeks ago
Columbia, Maryland, United States Rekor Systems Inc Full timeJob OverviewPosition SummaryWe are in search of a motivated and technically proficient Product Support Specialist to enhance our dedicated team. This role involves acquiring in-depth knowledge of our offerings and staying updated with the latest advancements in technology. You will utilize your strong communication abilities to engage directly with clients...
-
HVAC Technical Trainer
12 hours ago
Columbia, Maryland, United States Havtech LLC Full timeJob OpportunityHavtech LLC is seeking a seasoned commercial HVAC professional to lead our Learning Institute team. As an HVAC Technical Trainer, you will be responsible for developing, managing, and delivering state-of-the-art technical HVAC curriculum to internal associates and customers from engineering, contractors, and building owner partners.The ideal...
-
Technical Support Analyst
4 weeks ago
Columbia, Maryland, United States Rekor Systems Inc Full timeJob OverviewPosition SummaryWe are in search of a motivated and technically proficient Product Support Specialist to enhance our dedicated team. This role involves gaining in-depth knowledge of our offerings and staying updated with the latest advancements in technology. You will utilize your excellent communication abilities to assist clients and partners...
-
Technical Support Specialist
4 weeks ago
Columbia, Maryland, United States Parry Labs Full timeAbout UsAt Parry Labs, we are dedicated to enhancing the modern combat advantage through the rapid development and integration of open systems. Our mission is to redefine the forefront of the evolving battlespace by providing transformative capabilities to our warfighters through innovative digital engineering, software, and hardware solutions. As a...
-
Technical Support Professional
2 weeks ago
Columbia, Maryland, United States Cenero Full timeJob SummaryCenero is a leading provider of audiovisual and conferencing technology solutions. We are seeking a highly skilled and experienced Field Service Engineer to join our team.Key ResponsibilitiesProvide technical support for audiovisual and conferencing systemsDiagnose and repair system problemsProactively manage and resolve system issuesConfigure and...
-
Lead Technical Program Manager, Cloud Solutions
3 weeks ago
Columbia, Maryland, United States Amazon Full timeAre you passionate about solving complex challenges and developing impactful products? In this role, you will be at the forefront of creating software solutions that significantly enhance business operations globally.Amazon Web Services (AWS) Utility Computing (UC) is dedicated to delivering innovative products, ranging from foundational services like Amazon...
-
Lead Electrical Systems Engineer
4 weeks ago
Columbia, Maryland, United States Advantage Technical Full timeTitle: Lead Electrical Systems EngineerLocation: Onsite in Columbia, MDSalary: $140,000 Competitive Benefits / PTO / Matching 401KOverview:Contribute to the design of secure technologies that empower the United States, NATO, and allied nations to protect sensitive data in high-risk environments. Participate in the innovation, development, and engineering of...
-
Technical Program Manager
3 weeks ago
Columbia, Maryland, United States Amazon Full timeAbout the RoleWe are seeking an experienced Technical Program Manager to provide strategic leadership and planning discipline, and drive rapid business execution across the AWS Public Sector National Security and Defense Business Operations team.The successful candidate will be able to manage complex programs across a matrixed environment, with a...
-
Technical Support Quality Coordinator
3 weeks ago
Columbia, Maryland, United States FLASH Technology Group Full timePosition Overview:The Quality Coordinator I at FLASH Technology Group plays a crucial role within a 24/7 Service Desk environment. This position involves managing dedicated ticket queues, prioritizing tasks, and assigning them to technical personnel to address end-user issues while ensuring that service levels and objectives are consistently achieved.Key...
-
HVAC Service Technician II
2 weeks ago
Columbia, Maryland, United States Environmental Systems Associates - Service Experts Full timeJob SummaryWe are seeking a highly skilled and experienced HVAC Service Technician II to join our team at Environmental Systems Associates - Service Experts. As a key member of our service team, you will be responsible for providing exceptional customer service and ensuring the highest level of technical expertise in the installation, maintenance, and repair...
-
Columbia, Maryland, United States KBR Full timePosition Overview:KBR is actively searching for a Project Management Specialist to oversee site assessments and the strategic planning, scheduling, and execution of installation initiatives for the Counter-Unmanned Aerial System (C-UAS) program.Key Responsibilities:Supervise daily site evaluations and the deployment of new systems.Oversee all project...
-
Cyber Security Engineer and Technical Lead
2 weeks ago
Columbia, Maryland, United States Sealing Technologies Full timeAbout the RoleWe are seeking a highly experienced Senior Systems Engineer and Technical Team Lead to join our team at Sealing Technologies. As a key member of our engineering team, you will be responsible for leading and driving engineering efforts around hardware and software integration, systems engineering, and security engineering.Key...
-
Service Manager
2 weeks ago
Columbia, Maryland, United States Washluberepair Full time**Job Summary**The Washluberepair Columbia, Maryland is seeking an experienced Operations Manager to oversee the daily operations of our service center.Key Responsibilities:Hire, train, and develop a team of service advisors and techniciansEnsure smooth flow of vehicles and floor management of techniciansMonitor expenses and budgets to maintain...
-
Operations Manager
2 weeks ago
Columbia, Maryland, United States Armstrong Group Full timeJob SummaryThe Operations Manager - Service Delivery Expert will oversee daily service and installation activities, including residential, commercial, and new construction projects. This role involves managing field staff, overseeing profit and loss, coordinating with various departments, ensuring compliance with company standards and safety regulations, and...
-
Technical Support Advisor
4 weeks ago
Columbia, Maryland, United States Themis Insight LLC Full timeThemis Insight addresses complex business, IT, and analytical challenges by tackling the entire issue rather than merely the symptoms. Our approach is both practical and innovative, leveraging interdisciplinary methods. We offer unique alternatives to conventional consulting firms through small, expertly assembled teams that are equipped to meet the diverse...
-
Service Technician II
1 week ago
Columbia, Maryland, United States Environmental Systems Associates - Service Experts Full timeService Technician II - Residential/Light Commercial HVAC SpecialistAt Environmental Systems Associates - Service Experts, we're seeking a highly skilled Service Technician II to join our team. As a key member of our service team, you'll be responsible for performing diagnostic and service work on residential and light commercial HVAC equipment and...
Technical Service Manager
3 months ago
Built on talent, technology, and trust, Grace is a leading global supplier of catalysts and engineered materials. The company's two industry-leading business segments-Catalysts Technologies and Materials Technologies-provide innovative products, technologies, and services that enhance the products and processes of our customers around the world. Grace employs approximately 4,300 people in over 30 countries.
Job Description
Grace is seeking a Technical Service Manager to join our FCC Technical Service team This role reports to the Technical Sales Director and may be located remotely in the US with the ability to travel up to 50%.
This role will act as a point of contact for Grace and perform Fluid Catalytic Cracking (FCC) technical services activities for a group of customers whose annual sales are 20 to 35 million per year.
Responsibilities
- Act as a key link for Customer Driven Innovation via understanding and communicating current and future customer needs and value.
- Coordinate with Marketing and R&D to drive the development of products that meet these needs including assessment of field performance (including pilot plant studies) and communication of results.
- Interact with FCC industry experts at technical and commercial functions (such as the AFPM) to both maintain leading edge knowledge of refining trends and technology and represent Grace as a leader in this area.
- Serve as subject matter expert regarding optimization of our customers' FCC assets via matching their specific objectives and constraints with our catalyst technology.
- Leverage knowledge of Grace products, R&D testing resources, Simulation Modeling (Petrosim e.g.) to develop and propose solutions that increase customer and Grace value.
- Analyze key data (ecat/operating) using simulation-modeling and statistical tools to assess results vs. predictions and to develop presentations to communicate value delivered to all levels of customer organization.
- Build relationships at all levels within the customer hierarchy (develop to "trusted advisor" status).
- Identify potential customer value propositions.
- Develop, prepare, and present proposals that clearly illustrate customer value propositions and capture portion for Grace.
- Conduct technical seminars and training of customers.
- Leverage refining industry experience to work with account managers to navigate customer's decision making processes and to be an active and key contributor to customer strategic account planning.
- Must be able to stand, walk, sit, climb, balance, stoop, kneel, crouch, crawl, and climb stairs and ladders over 100 ft.
- Must be willing to wear PPE (Personal Protective equipment) including but not limited to hard hat, protective eyewear, steel-toed boots, hearing protection, Level A suit, full face respirator
- Bachelor's degree in Engineering or related technical field.
- 10+ years of experience in the refining industry with at least 2 years of experience in refining technology or 2 years of FCC experience preferably in engineering and plant operations (preference for experience with refining/FCC economics).
- Demonstrated expertise in simulation modeling specifically Petrosim/Profimatics.
- Ability to work independently and as part of a team in a remote work environment to accomplish goals with the ability to travel when required (up to 50%).
- Knowledge of refining technology, operations, and economics with a working knowledge of how to develop value propositions and convey these to customers through excellent communication and presentation skills.
- Clear understanding of refinery organizational designs and how decisions are made regarding value at the customer.
- MBA or advanced degree
Medical, Dental, Vision Insurance
Life Insurance and Disability
Grace Wellness Program
Flexible Workplace
Retirement Plans
401(k) Company Match - Dollar to dollar up to the first 6%
Paid Vacation and Holidays
Parental Leave (salaried only)
Tuition Reimbursement
Company Donation Match Program
Grace is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Grace via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Grace. No fee will be paid in the event the candidate is hired by Grace as a result of the referral or through other means.