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Entry Level Customer Service
3 months ago
About Us:
Vertical Screen is one of the world's leading applicant screening firms.
Operating through three subsidiaries Business Information Group, Certiphi Screening and Truescreen, as well as a sister-company, Fieldprint we serve the largest and most respected organizations, institutions, corporations, and government entities worldwide.
Vertical Screen is at the forefront of the applicant screening industry. We design innovative technology that delivers accurate, timely results to our clients. Our success begins with our diverse team of kind, collaborative professionals who are passionate about the work we deliver.Job Description:
Are you a recent graduate looking to start a growing career with a great company? Do you have great customer service and computer skills? If you answered yes, then this job is for you
At Vertical Screen, Inc., we perform background checks so our clients job applicants can get hired.
In this role you will be utilizing your customer service skills to investigate the employment and education history of our clients job applicants.
This is a full-time position at 40 hours a week working 10am-6pm Monday through Friday.
This is an on-site position located out of Warminster, PA. The starting pay is $15hr with lots of room for growth
Responsibilities:
Verify education and employment history as well as conduct reference interviews
Conduct research via outbound calls, fax, email, internet and online database searches
Master the proprietary software to accurately transcribe verified information and notes
Meet pre-established production goals
Required Skills:
Excellent verbal and written communication skills
Strong attention to detail
Willingness to learn
Openness to work in a metric driven environment
Ability to multitask
Ability to efficiently operate and navigate a computer and internal software
Must be proficient in Microsoft Office
Education:
The candidate we are seeking will have at minimum a high school diploma or equivalent.
Benefits:
Vertical Screen offers a comprehensive suite of benefits, an environmentally friendly workplace and flexible scheduling to assist employees in managing their lives outside of work.
401K plan with generous company match
Flexible spending accounts
Voluntary insurance coverage plans (life, disability, etc.)
Paid lunch breaks
Paid time off
Paid holidays
Paid training program/ Internal employee development
Overtime options available
Casual dress code
Flexible work schedules
On-site Employee Gardens - plants & flowers provided
RushBus scheduled service from Septa Bus Route 22 and Regional Rail
Employee referral bonus program
Discounts through partnerships & neighborhood business programs
Additional Information:
All candidates are subject to a drug test and a background screening.
EOE M/F/Disabled/Veteran
