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Customer Service Representative

2 months ago

Warminster, United States Food Service Circle Full time

**Job Summary**

We are seeking a highly motivated and customer-focused Retail Assistant to join our team at Food Service Circle. As a Retail Assistant, you will play a key role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.

**Key Responsibilities:**

• Provide excellent customer service to all consumers, ensuring a positive and welcoming experience in our retail shop

• Operate the till systems, including cashing up and completing paperwork at the start and end of shift

• Maintain a high standard of service in every aspect of the retail shop, including maintaining the cleanliness of the outlet at all times and complying with Health and Safety and Safe Systems of Work

• Maintain contact with third-party suppliers in the local area

• Collaborate with colleagues to achieve sales targets and drive business growth

• Develop and maintain a thorough knowledge of our products and services to provide informed recommendations to customers

• Maintain a safe and secure working environment, adhering to company policies and procedures

**Requirements:**

• Previous experience in customer-facing retail and/or bar outlets

• Excellent customer service and communication skills

• Ability to make an excellent first impression, be proactive, able to multitask, numerate, and demonstrate the ability to work efficiently and accurately in a fast-paced service-driven environment

• Strong problem-solving skills and ability to work independently

• Ability to work effectively in a team environment and contribute to a positive and inclusive team culture