Entry Level Customer Service

2 weeks ago


Warminster, United States Vertical Screen Full time

This employer will be on-site conducting interviews at our Multi-Industry Job & Community Resource Fair which will be held on Tuesday September 10, 2024, at PA CareerLink Bucks County, 4800 Street Rd., Suite 50, Trevose, PA 19053. The Job Fair hours are 10:30 AM -- 12:30 PM. For more information on the Multi-Industry Job & Resource Fair, please contact Jessica Peterson at jpeterson@buckscareerlink.org.

Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries -- Business Information Group, Certiphi Screening and Truescreen, as well as a sister-company, Fieldprint -- we serve the largest and most respected organizations, institutions, corporations, and government entities worldwide.

Vertical Screen is at the forefront of the applicant screening industry. We design innovative technology that delivers accurate, timely results to our clients. Our success begins with our diverse team of kind, collaborative professionals who are passionate about the work we deliver.

Are you a recent graduate looking to start a growing career with a great company? Do you have great customer service and computer skills? If you answered yes, then this job is for you

At Vertical Screen, Inc., we perform background checks so our clients' job applicants can get hired.

In this role you will be utilizing your customer service skills to investigate the employment and education history of our clients' job applicants. You will be working in a unique call center environment where you will make outbound calls without any sales or solicitation involved

This is a full-time position at 40 hours a week working 10am-6pm Monday through Friday.

This is an on-site *position located out of * Warminster, PA. The starting pay is $15.00/hr. with lots of room for growth

Responsibilities

Verify education and employment history as well as conduct reference interviews

Conduct research via outbound calls, fax, email, internet and online database searches

Master the proprietary software to accurately transcribe verified information and notes

Meet pre-established production goals

Required Skills

Excellent verbal and written communication skills

Strong attention to detail

Willingness to learn

Openness to work in a metric driven environment

Ability to multitask

Ability to efficiently operate and navigate a computer and internal software

Must be proficient in Microsoft Office

Education

The candidate we are seeking will have at minimum a high school diploma or equivalent.

Benefits

Vertical Screen offers a comprehensive suite of benefits, an environmentally friendly workplace and flexible scheduling to assist employees in managing their lives outside of work.

Medical, dental and vision coverage with spouse/family coverage options

401K plan with generous company match

Flexible spending accounts

Voluntary insurance coverage plans (life, disability, etc.)

Paid lunch breaks

Paid time off

Paid holidays

Paid training program/ Internal employee development

Overtime options available

Casual dress code

Flexible work schedules

On-site Employee Gardens - plants & flowers provided

RushBus scheduled service from Septa Bus Route 22 and Regional Rail

Employee referral bonus program

Discounts through partnerships & neighborhood business programs

Additional Information

All candidates are subject to a drug test and a background screening.

EOE M/F/Disabled/Veteran



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