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General Manager
3 months ago
- Banquet Hall Event SpaceAs the General Manager of our banquet hall event space, you will play a crucial role in ensuring seamless event execution, exceptional customer experiences, and efficient day to day operations.
Let's dive into the specifics:
Responsibilities:
Event Coordination and Execution:Collaborate with clients to understand their event requirements, including themes, menus, and special requests.
Coordinate all aspects of events, from setup to breakdown, ensuring smooth transitions between different phases.
Supervise event staff, including servers, bartenders, and decorators.
Ensure that events adhere to safety, health, and sanitation standards.
Financial Management:
Develop and manage budgets for events, including cost projections, revenue targets, and expense control.
Negotiate contracts with vendors, ensuring competitive pricing and quality services.
Monitor financial performance and adjust strategies as needed to meet revenue goals.
Marketing and Sales:
Work closely with the sales team to promote the banquet hall space.
Develop marketing strategies to attract clients for weddings, corporate events, parties, and other occasions.
Attend industry networking events to build relationships and generate leads.
Staff Leadership and Training:
Hire, train, and supervise banquet staff, ensuring they provide exceptional service.
Foster a positive work environment, emphasizing teamwork and professionalism.
Conduct regular performance evaluations and address any issues promptly.
Venue Maintenance and Upkeep:
Oversee maintenance, cleanliness, and repairs of the banquet hall and surrounding areas.
Ensure compliance with safety regulations and fire codes.
Address any facility-related issues promptly.
Customer Relations:
Interact with clients during events, addressing any concerns and ensuring their satisfaction.
Handle feedback and implement improvements based on customer input.
Requirements:
Bachelor's degree in Hospitality Management, Business Administration, or a related field.5+ years of relevant experience in event management, preferably in a banquet hall setting.
Proficiency in event planning software and tools.
Excellent communication and negotiation abilities.
Leadership qualities and the ability to motivate and inspire a team.
