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Theatre Supervisor

2 months ago


Springfield, Pennsylvania, United States AMC Entertainment Inc. Full time
Job Summary

As a Theatre Operations Manager at AMC Entertainment Inc., you will be responsible for supervising and coordinating the operations of a theatre to achieve the company's goals. This role requires strong leadership and communication skills to provide guidance and development to all associates in a professional and safe work environment.

Key Responsibilities
  • Lead and develop theatre crew and supervisors to perform their positions effectively.
  • Provide direct supervision and guidance to crew members to ensure they satisfy all guest service standards.
  • Ensure proper staffing in each area and perform daily, opening, and closing operational and administrative duties.
  • Reinforce guest and operational focus through regular monitoring and feedback.
  • Review financial numbers to optimize financial results and the guest experience.
  • Take ownership of the successful completion of personal training programs.
  • Assist with hiring, training, developing, and appropriately disciplining associates.
  • Work effectively with supervisors, peers, subordinates, guests, vendors, and corporate partners.
  • Listen, communicate, and work effectively with guests in a high-volume setting.
  • Ability to work and meet deadlines with minimal supervision.
  • Maintain regular personal attendance for all scheduled shifts.
  • Uphold AMC's business practice standards and ensure compliance with company programs and policies.
  • Complete all other functions and assignments as assigned by the General Manager/Senior Manager.
Requirements
  • One year experience in a guest-focused business (e.g. retail, restaurant, hospitality, etc.).
  • Working knowledge of all theatre crew functions.
  • Strong oral and written communication skills.
  • Proficiency in MS Suite.
Benefits

As a Theatre Operations Manager at AMC, you will enjoy a competitive benefits package, including accrued vacation/absentee time, medical/dental/vision coverage, 401(k) match, free popcorn daily, half off eats and drinks at the theatre, and most importantly, free movies.