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Office Front Desk/ Receptionist

3 months ago

Alexandria, Virginia, United States Carr Workplaces Full time

Company Description

Carr Workplaces provides the space, tools, connectivity and community to help your business thrive. From start-ups to fast growing companies, we're in your corner.

We've got supportive staff, flexible options on ways to work, nationwide locations, and a vibrant community that loves to collaborate.

We're here to do whatever it takes to get to the next level.

Interested in working for Carr Workplaces? We provide a vibrant, progressive and entrepreneurial community to our clients. This type of atmosphere starts with our people. We have the perfect blend of professionalism and character to build the most collaborative and energetic community possible. If you're an energetic, social-minded team player, we want to hear from you.

Job Description

Responsible for answering and processing calls in a professional manner in a shared office environment. Utilizing business center attendant console and Cisco's call center software you will provide exceptional customer service for clients. The successful candidate will possess excellent oral and written communication skills; problem solving abilities; and be well organized. You must be able to communicate effectively with clients and co-workers. A positive professional attitude and ability to work under pressure is a must.

Approximately 21 hours per week Tuesday, Thursday, and Friday between 10 am and 5 pm.

Qualifications

Education and Experience

  • High school diploma or equivalent
  • Proficient in relevant computer applications - Experience with Cisco Unified Call Center Express a plus
  • English language proficiency
  • Knowledge of customer service principles and practices
  • Knowledge of call center telephony and technology
  • Some experience in a call center or customer service environment
  • Data entry and typing skills
  • Bilingual a plus

Additional Information

$ $ incentive/bonus.