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Field Services Technician

3 months ago

Alexandria, Virginia, United States Muhlbauer Full time

Founded in the year 1981, Muhlbauer, Inc. acts as a consultant and producer of automation solutions for the smart card and label sectors, extending their services to both private enterprises and governmental entities.

The solutions developed by the company allow users to create various kinds of chip cards, such as ID, contact, and dual interface cards, along with multimedia cards and smart labels designed for access control and supply chain management purposes.

Muhlbauer's machinery is utilized for the personalization of Virginia Driver Licenses as well as licenses from other regions to safeguard documents against forgery and tampering.

Muhlbauer, Inc. is looking to recruit a skilled Field Services Technician situated in the Washington, D.C. vicinity to handle the installation, troubleshooting, and training for machines and systems. The ideal candidates should possess expertise in electronics, mechanics, pneumatics, and software. Moreover, candidates should exhibit proactivity, self-motivation, and strong organizational skills in their role.


Job Duties and Responsibilities:
  • Installation of machines and systems (onsite and at customer premises)
  • Acceptance and training for the systems at customer locations
  • Repair and maintenance of operational systems
  • Production and hotline support
  • Adherence to appropriate procedures for each service occurrence
  • Completion of requisite written documentation and service feedback

Job Requirements:
  • High school diploma or equivalent; a higher degree in Mechanical or Electrical Engineering is advantageous
  • Two years or more of experience in machinery maintenance
  • Excellent interpersonal communication skills, both verbal and written
  • Willingness to travel extensively for prolonged periods, with training sessions conducted in Germany
  • Authorized to work in the U.S.
  • Able to clear necessary background checks and fulfill requisite clearances

Benefits of working at Muhlbauer:
  • Competitive salary
  • Employer-provided medical, prescription, dental, and vision coverage for staff
  • 11 paid holidays in addition to vacation time
  • Offerings include FSA, EAP, and Group Term Life Insurance
  • Options for Travel and Accident Insurance
  • Experience an international work environment featuring cutting-edge, future-oriented technology