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Business Operations Supervisor

4 months ago

Rowlett, Texas, United States City of Garland, Texas Full time
Why Team Garland?

At the City of Garland, we believe that a career in public service is not just a job; it's a calling. It's an opportunity to serve others, make a lasting impact, and be part of meaningful projects that shape every aspect of city life.

Team Garland is dedicated to building the stage where the residents of Garland can each live their best life

Whether you're a seasoned professional or just starting your career, we offer professional growth opportunities and a supportive work environment that helps you reach your full potential. As a member of Team Garland, your skills and ideas are valued; we offer competitive salaries, comprehensive benefits*, wellness programs, and a healthy work-life balance.

If you are ready for a career that makes a difference, apply today

*Benefits offered are subject to change and differ based on employment type

Summary

Responsible for supervising the scale-house operational support and financial reporting activities of the Landfill department; , purchasing and other revenue generating operations. Providing direction and support of scale house staff; directing and coordinating monthly customer billing, processing of accounts payable, and financial reporting. Provides administrative support as needed.

Number of Direct and Indirect Reports (include titles): 5 - Customer Service Representatives

Salary: Depending on qualifications and experience

Essential Duties and Responsibilities
  • Direct and resolve operational duties within the scale house daily operating functions.
  • Oversee administrative support operations for the Department. Evaluate staff performance, assess training needs, and develop improvements to workflow.
  • Manage staff work schedules in conjunction with operational needs.
  • Organize and direct preparation of monthly financial report.
  • Administer and review monthly customer billing and accounts receivable.
  • Monitor and control flow of cash receipts and disbursements.
  • Aid and coordination with Purchasing Department to Financial Manager.
  • Review and submit purchasing procurement process documentation.
  • Maintain and support interactions with internal and external customers to address issues for resolution.
  • Other duties as requested by management.
Minimum Qualifications
  • 4-6 years of experience in bookkeeping, accounting, finance, customer service and/or administrative support
  • 4-year college degree in Accounting, Finance, Business or related field
  • Experience with progressive responsibility
Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job

Knowledge, Skills & Abilities
  • Extensive knowledge in fields of business managerial concepts
  • Excellent analytical skills and attention to details
  • Skill in research, analysis, and data measurement techniques and tools
  • Proficient skills in Microsoft Office and other software
  • Excellent project management and organizational skills
  • Excellent time management skills
  • Ability to interact with employees at all levels
  • Ability to multitask and adapt to changes in initiatives and requirements
  • Ability to manage diverse staff and multi-functional departmental division
  • Ability to develop business forecasts and models
  • Ability to apply cross-functional knowledge
Licenses and Certifications

Valid Class C Texas driver's license

Physical Requirements / Work Environment

The incumbent works in a typical office environment; relatively free from unpleasant environmental conditions or hazards.

About Us

Team Garland consists of over 2,200 employees, spanning 700+ different roles Garland is committed to diversity and inclusion and creating pathways to employment for all. We have an organizational culture of appreciation, development, and growth. Many of our employees choose Garland for lifelong careers. We are guided by the City's Mission, Vision, and Value Statements and a commitment to public service. Team Garland makes a difference in the Garland community every day.

Vision

Garland's vision is to be a progressive city working together to nurture and grow the economic, social, environmental, and cultural well-being of our community.

Mission

We are committed to preserve public trust, deliver quality services, promote economic growth, protect our community and enhance the quality of life for the good of our city and our future.