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Sales Ordering Analyst

3 months ago

Fall River, Massachusetts, United States Gold Medal Bakery Full time

Join our great team of dedicated individuals At Gold Medal Bakery, we pride ourselves on hiring and retaining high quality people that showcase our core values of Integrity, Commitment and Caring in their work every single day.

We seek a Sales Ordering Analyst responsible for entering, preparing, and analyzing data to aid the sales department as requested.

Assists with order development, inventory management and order entry providing excellent customer service experience.

Evaluates and identifies trends in sales by analyzing industry data from both within the company and outside which involves collecting and examining data and using the information gathered to create coherent, intelligent reports, then presenting to your team and to management.

In this role, you will play an integral part in the success of our business, acting always with a high degree of integrity, efficiency and effectiveness.

KNOWLEDGE, SKILLS AND ABILITIES

Preparation/Experience and Training

  • Bachelor's degree in Sales, Marketing, Business or related field or equivalent combination of education and experience required providing sales support, problem resolution, customer care and process improvement.
  • At least 2 years of experience in similar role.
  • Experience interacting with SAP helpful.
  • Experience preparing analytical reports preferred.
  • Experience in manufacturing is preferred.
  • Experience in food manufacturing helpful.
Skills and Abilities

  • Knowledge of customer service procedures and principles.
  • Excellent verbal and written communication skills.
  • Organized with attention to detail.
  • Excellent time management skill with proven ability to meet deadlines.
  • Good decision making, planning, analysis and problem solving skills with ability to multitask.
  • Ability to resolve customer complaints and issues while maintaining a professional and calm demeanor.
  • Strong work ethic.
  • Ability to work independently.
Independent Judgment and Consequence of Errors
Independent judgment is required. Some direct guidance is received from supervision and/or from established procedures and instructions. The consequence of errors is significant in cost of time, customer service, product appearance and customer/consumer relations.

Contact with Others

  • Daily contact with customers and sales team regarding orders and delivery status, etc.
  • Contact with other employees in Office, Sales, IT, Shipping & Transportation as required for customer support and/or to work on special projects
Work of Others
Not responsible for the work of others.

WORK SCHEDULE
Work schedule is as determined by Supervisor.

Benefits of working at Gold Medal Bakery


When you join the Gold Medal Bakery team, you not only become part of our team, but also join our family of individuals who help us to uphold our commitment of providing the best products and services.

We view our team members as our most valuable asset, and provide competitive compensation and comprehensive benefits, including the following:

  • Paid holidays, sick and vacation time
  • Medical, Dental and Vision Insurance Plans
  • Life, AD&D and LTD insurance
  • 401K with discretionary company match
  • Scholarship Eligibility
  • Referral Bonuses
  • Tuition Reimbursement
  • Gym Membership Reimbursement
  • Annual Physical Exam Incentive
  • Doordash DashPass account for free food deliveries
  • Skecher's Corporate Shoe Discount
  • Annual Employee Family Company Events