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Client Solutions Specialist

2 months ago

Fall River, Massachusetts, United States Blount Fine Foods Full time
Position Overview

The Customer Solutions Representative I plays a crucial role in ensuring customer satisfaction through effective sales support and order management. This position serves as a vital link between our valued customers, the sales team, brokers, and the operational/logistics teams at Blount Fine Foods.

Key Responsibilities
  • Order Management: Efficiently process customer orders while maintaining accuracy and timeliness.
  • Sales Support: Provide necessary assistance to the sales team to enhance customer interactions and drive sales performance.
  • Liaison Role: Act as a communication bridge between customers and internal teams to ensure seamless operations.
  • Customer Relations: Foster strong relationships with customers by addressing inquiries and resolving issues promptly.
Essential Skills

The ideal candidate will possess strong communication skills, attention to detail, and the ability to work collaboratively in a fast-paced environment. A background in customer service or sales support is preferred.