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Quality Manager

3 months ago

Lancaster, Pennsylvania, United States ITT Full time

Position Summary:

About the Company: ITT, headquartered in Stamford, CT, operates competitively in more than 35 countries with sales in approximately 125 countries and partners with customers to deliver enduring solutions to the key industries that underpin our modern way of life. The company generated 2021 revenues of $2.8 billion.

ITT was named to the Forbes 2019 list of America's Best Midsize Employers. This achievement recognizes ITT's focus and commitment to fostering a healthy, high-performing culture and creating a work-place defined by innovation and continuous improvement. ITTs CEO and CFO were both recognized as 2020 All-America Executive Team by Institutional Investor magazine. Also bestowed to ITT was the 2018 Manufacturing Leadership Award that distinguishes ITT for its visionary leadership, commitment to employees and workplace culture, and the ability to innovatively solve problems for customers.

ITT operates through three Value Centers (operating segments):

Motion Technologies (Revenue of $1.4B; headcount of 4,700; operates in 13 countries) manufactures brake components and specialized sealing solutions, shock absorbers and damping technologies primarily for the global automotive, truck and trailer, public bus and rail transportation markets;

Industrial Process (Revenue of $1.0B; headcount of 2,800; operates in 30 countries) manufactures engineered fluid process equipment serving a diversified mix of customers in global industries such as chemical, energy, mining, and other industrial process markets and is a provider of plant optimization and efficiency solutions and aftermarket services and parts;

Connect and Control Technologies (Revenue of $0.6B; headcount of 2,700; operates in 10 countries) manufactures harsh-environment connector solutions, critical energy absorption, flow control components, and composite materials for the aerospace and defense, general industrial, medical, and energy markets.

Summary: ITT Engineered Valves is searching for a Quality Manager to join their team in Lancaster, PA. The Quality Manager will manage the quality assurance system to ensure continuous production of products consistent with established quality standards.

Essential Responsibilities:
  • Establishes quality assurance programs for ISO requirements or special customer requirements.
  • Controls and coordinates new products or programs to monitor design, construction, performance and quality analysis of products for conformance to customer and contractual requirements.
  • In coordination with purchasing and product engineering, evaluates supplier process capabilities, approves new suppliers and monitors on going supplier performance. Takes corrective actions as necessary based on supplier performance.
  • Maintains nuclear auditing qualifications.
  • Supports the Nuclear Quality Program as needed.
  • Establishes long range objectives pertaining to Quality Assurance programs, performing requisite investigations and analysis.
  • Monitors and reports Key Business metrics related to quality, and develops countermeasures as required.
  • Monitors effectiveness of present Quality Assurance programs and consults with management, customers, subcontractors and supplier representatives to plan, schedule, coordinate and direct new Quality Assurance programs.
  • Reviews proposals, bids, and related documents for Quality Assurance requirements. Establishes and monitors procedures to assure conformance that include requirements for special equipment, personnel, services or space.
  • Responsible for monitoring, reporting and disposition of nonconforming material from internal process or and suppliers
  • Develops and implements quality & inspection procedures as required to ensure product quality.
  • Develops and analyzes statistical data and product specifications to determine present standards and establish proposed quality and reliability expectancy of finished product.
  • Formulates and maintains quality control objectives and coordinates objectives with production procedures in cooperation with managers or supervisors to maximize product reliability and minimize costs.
  • Investigates customer complaints regarding quality.
  • Ensures compliance to applicable codes and product certifications ensuring personnel are trained to meet standards such as BPE and ASME Section 9.
  • Provide production support as needed.
Position Requirements:
  • Bachelor's degree with 8+ years of related experience or equivalent combination of education and experience
  • Previous experience directly supervising Quality Engineers and Technicians
  • Ability to read, analyze, and interpret blueprints, GD&T, common scientific and technical journals.
  • Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
  • Ability to effectively present information to peers and top management.
  • Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.
  • Experience with ERP, Minitab, and MS Office
  • Obtain internal and certification in Visual Examination, Inspector, Non-destructive Examination, Greenbelt and Auditor Qualifications must be achieved and maintained.

Safety is a core value at ITT. Our employees understand and follow all ITT safety policies and procedures, participate in workplace inspections, safety training, and in the development of job safety analyses.

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Equal Pay Act Statement:
We aim to pay our ITTers fairly and competitively in the locations that they live and work. Pay-for-performance is a principle that we believe in, and employees are rewarded based not only on what they accomplish, but also on how they reflect ITTs values. ITT offers a competitive salary and robust total rewards package, such as health insurance, 401(k), short and long-term disability, paid time off, growth and developmental opportunities, and other incentive compensation programs. Specific benefits are dependent upon whether or not the position is part of a collective-bargaining agreement. The salary offered to a candidate is based several factors such as candidate experience and qualifications, location, as well as market and business considerations.

Equal Pay Act Range:
Annual salary range is $99,500 to $148,900 plus benefits and incentive plans.