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Online Brand Shop
2 weeks ago
Job Title: OBS Collections Coordinator at LG
Location: Englewood Cliffs, New Jersey
Company: At LG, our mission is to be the top choice by creating a better life for our customers. We design products and services that enhance functionality and bring joy to people's lives. As a global leader, we aim for excellence not only in our products but also in our team.
Description:
As an OBS Collections Coordinator, your responsibilities will include reviewing account status, monitoring customer orders, managing collections of invoices, researching non-payment reasons, processing credit memos, handling chargebacks, and providing regular reports to management. You will also be tasked with identifying areas for improvement and supporting special projects as needed.
Responsibilities:
- Identifying and reconciling orders with payments
- Verifying duplicated charges and processing refunds
- Monitoring payment transactions and processing refunds
- Managing return credits and replacements
- Communicating with third-party providers for dispute resolution
- Reporting collection/dispute status to management
- Identifying work efficiency enhancements and supporting special projects
Qualifications:
- Bachelor's degree or High School Degree with 2+ years of relevant work experience
- Bilingual in English and Korean
At LG, we value diversity and believe it fosters innovation. We provide equal employment opportunities to all individuals, embracing differences and ensuring fair treatment for everyone. LG upholds pay transparency as a core aspect of diversity, equity, and inclusion, considering various factors in compensation decisions.
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