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Associate Customer

4 months ago


Englewood Cliffs, New Jersey, United States Unilever Full time

Background & Purpose of the Job:

As shopping behaviors change in the marketplace, so too will channel strategies. We MUST follow the consumer. This is a unique opportunity to drive profitable growth in traditional markets, while future proofing our portfolio to drive market share in emerging channels.

We are hiring a Customer & Channel Development Associate to support the APDeo portfolio

Join Customer & Channel Development (CCD) for an opportunity to partner with cross functional teams & retail partners to drive go-to-market strategies for Unilever products & innovation

Who You Are & What You'll Do:

You are the key liaison between Customer Development and Brand/Supply Chain/ Finance/ Insights/ Category Management. You will lead the development & deployment of a channel strategy for New Brands and drive profitable growth. By working cross functionally, you will deliver the trade category toolkit (TCT), which outlines a 6 P strategy for each brand:

· Customer Facing Category Strategy (CFCS)

· Sku Workbook

· National Pricing & Promotional Guidelines (Blue Sheets)

· Promotional Calendar – drive periods

· In Store Visibility/Perfect Store

· Shelving guidelines

· Omni-Channel capability

You will also manage category trade budget, monthly MRF releases (forecast), and cross-channel pack/pricing strategy.

You're a born leader: You have a voice and drive engagement. You can leverage a team to achieve results.

You're a strategy guru: You are excited by the opportunity to craft the strategy for new brands, entering new spaces. You leverage broad learnings and pare down to actionable insights.

You're a dot connector: You thrive on building relationships. You enjoy collaborating with cross functional teams to drive results.

You love to win, and have fun doing it: You have a growth mindset. You proactively identify opportunities/risks and have the bias for action to achieve results.

You're a story teller: You can creatively communicate and adapt brand strategy to appeal to field teams and customers.

What You'll Need To Succeed:

  • Bachelor's Degree required
  • 3+ years relevant experience in CPG, working with beauty, ecommerce, or alternative channels
  • Excellent communication and relationship building skills, strong attention to detail, proficient in analytics, ability to coordinate across various functions, and ability to manage and prioritize actions across multiple brands/customers Proven ability to influence others and take a stand
  • Candidate should exemplify Standards of Leadership – bias for action, accountability, consumer/customer focus, growth mindset, building talent and teams

What We Can Offer You

Meet the Women of Customer Development | Culture for Growth | Top Notch Employee Health & Well Being Benefits | Every Voice Matters | Global Reach | Life at Unilever | Careers with Purpose | World Class Career Development Programs | Check Out Our Space | Focus On Sustainability

Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information, please see Equal Employment Opportunity Posters

Equal Opportunity/Affirmative Action Employer Minorities/Females/Protected Veterans/Persons with Disabilities

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses.