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Clinical Informatics Analyst

3 months ago

Baton Rouge, Louisiana, United States Baton Rouge General Full time
*Looking for specifically a Pharmacy Tech or Pharmacist

JOB PURPOSE OR MISSION:

Responsible for support of clinical information systems in the hospital network, including the planning, development, training, implementation, evaluation, and maintenance of assigned Clinical Information Systems.

Serves as a resource person between I/S and Patient Care Areas for the daily operational issues of hospital's clinical systems.

PERFORMANCE CRITERIA

CRITERIA A:
Everyday Excellence Values - Employee demonstrates Everyday Excellence values in the day-to-day performance of their job.


PERFORMANCE STANDARDS:

  • Demonstrates courtesy and caring to each other, patients and their families, physicians, and the community.
  • Takes initiative in living our Everyday Excellence values and vital signs.
  • Takes initiative in identifying customer needs before the customer asks.
  • Participates in teamwork willingly and with enthusiasm.
  • Demonstrates respect for the dignity and privacy needs of customers through personal action and attention to the environment of care.
  • Keeps customers informed, answers customer questions and anticipates information needs of customers

CRITERIA B:

Corporate Compliance - Employee demonstrates commitment to the Code of Conduct, Conflict of Interest Guidelines and the GHS Corporate Compliance Guidelines.


PERFORMANCE STANDARDS

  • Practices diligence in fulfilling the regulatory and legal requirements of the position and department.
  • Maintains accurate and reliable patient/organizational records.
  • Maintains professional relationships with appropriate officials; communicates honesty and completely; behaves in a fair and nondiscriminatory manner in all professional contacts.

CRITERIA C:
Personal Achievement - Employee demonstrates initiative in achieving work goals and meeting personal objectives.

PERFORMANCE STANDARDS

  • Uses accepted procedures and practices to complete assignments. Uses creative and proactive solutions to achieve objectives even when workload and demands are high.
  • Adheres to high moral principles of honesty, loyalty, sincerity, and fairness.
  • Upholds the ethical standards of the organization.

CRITERIA D:

Performance Improvement - Employee actively participates in Performance Improvement activities and incorporates quality improvement standards in his/her job performance.


PERFORMANCE STANDARDS

  • Optimizes talents, skills, and abilities in achieving excellence in meeting and exceeding customer expectations.
  • Initiates or redesigns to continuously improve work processes.
  • Contributes ideas and suggestions to improve approaches to work processes.
  • Willingly participates in organization and/or department quality initiatives.

CRITERIA E:
Cost Management - Employee demonstrates effective cost management practices.

PERFORMANCE STANDARDS

  • Effectively manages time and resources
  • Makes conscious effort to effectively utilize the resources of the organization - material, human, and financial.
  • Consistently looks for and uses resource saving processes

CRITERIA F:
Patient & Employee Safety - Employee actively participates in and demonstrates effective patient and employee safety practices.

PERFORMANCE STANDARDS

  • Employee effectively communicates, demonstrates, coordinates and emphasizes patient and employee safety.
  • Employee proactively reports errors, potential errors, injuries or potential injuries.
  • Employee demonstrates departmental specific patient and employee safety standards at all times.
  • Employee demonstrates the use of proper safety techniques, equipment and devices and follows safety policies, procedures and plans.
JOB FUNCTIONS

ESSENTIAL JOB FUNCTIONS include, but are not limited to:

  • Functions as clinical liaison between IS Department and Patient Care Areas.


PERFORMANCE STANDARDS:

  • Provides education to clinical staff regarding Information System's clinical applications.
  • Assists clinical staff in identifying cause and solution to computer issues.
  • Collaborates in development and distribution of information to clinical staff.
  • Provides cross-training for other members of the IS staff with regard to clinical information systems.
  • Works with patient care departments in identifying enhancement and/or change requests for applications; works with I/S technical staff to determine feasibility of requests and communicates back to departments expected outcomes.
  • Provides clinical expertise in evaluation of computer programs and applications; and supports implementation and maintenance of clinical information applications.


PERFORMANCE STANDARDS:

  • Performs master file and table maintenance for assigned applications.
  • Works collaboratively with both internal and external technical experts to ensure programs and applications meet the needs of an interdisciplinary group of end users.
  • Works with I/S technical staff in development of education, literature and training programs to optimize end users' ability to interact effectively with programs and applications.
  • Maintains daily functions of clinical applications.
  • Participates in testing of systems or applications before implementation to ensure functionality.
  • Assists in establishing and maintaining effective and efficient security of applications, based on "real world" use within BRGMC.
  • Maintains knowledge of current technology in the healthcare environment.
3 Performs all other duties as assigned.

EXPERIENCE REQUIREMENTS
Clinical experience in healthcare environment, bedside patient care preferred (3-5years).

Greater 2 years experience in clinical or healthcare informatics

EDUCATIONAL REQUIREMENTS
Current Louisiana license as clinical professional - Pharmacist or Pharmacy Tech required

SPECIAL SKILL, LICENSE AND KNOWLEDGE REQUIREMENTS
Experience with personal computers (2-3 years) (ex. e-mail or internet).
PC hardware troubleshooting experience helpful.

HIPAA REQUIREMENTS:


Maintains knowledge of and adherence to all applicable HIPAA regulations appropriate to Job Position including but not limited to: medical record without limitation, patient demographics, lab results, patient financial and 3rd party billing information, patients related complaints, information related to patient location.

SAFETY REQUIREMENTS:


Maintains knowledge of and adherence to all applicable safety practices appropriate to Job Position including but not limited to: incident reporting, exposure control plan, hand washing for all age groups.