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Firewall Engineer
3 months ago
Your Impact:
Work on-site full-time at the customer site to perform network security appliance cutovers
Communicate effectively with customers, sales teams, peers, engineering, and support teams as necessary
Configure, implement, and maintain Security Operating Platforms
Optimize and migrate policies and objects from the existing environment to our Next-Gen Firewall
Test and validate the migration environment to ensure seamless transitions
Coordinate and execute cutovers to production while guiding code upgrades
Facilitate the development of new application and threat signatures
Interact with our Technical Assistance Center (TAC) to understand and diagnose support cases
Occasionally travel based on customer requests
Collaborate with the customer's security and network teams to instill confidence across impacted business units during Palo Alto Networks implementation
Implement network segment controls aligning with NIST and RMF frameworks
Validate and implement proof of concepts in lab environments
Provide technical implementation and strategy support to the customer, effectively communicating engineering details to C-suite executives
Your Experience:
Bachelor's degree in Computer Science, MIS, business, or equivalent education/training/experience or equivalent military experience required
Minimum of 5 years of hands-on experience with network and security solutions and technologies, including routing and switching, security operations, virtual machines, and hypervisors
Minimum of 3 years of experience in maintaining security solutions in large-scale production environments
Detailed technical experience in the installation, configuration, and operation of high-end firewall appliances, specifically with Palo Alto Networks products
Proficient in troubleshooting network issues across LAN and WAN
Experience with cloud providers, including AWS, GCP, or Azure is beneficial
Certifications
Industry certifications such as CISSP, CCNA/P, CNSE, JNCIE-SEC, and/or PCNSA/E are required
Must have a DoD 8570 IAT Level II Compliant Certification (Sec+, CCNA Security, CASP+, CISSP, etc.)
Key Competencies
Strong verbal communication skills, detail-oriented, and comfortable in a customer-facing environment
Excellent written communication skills with the ability to communicate effectively with both senior leaders and technical peers
Proven ability to handle multiple projects simultaneously and work calmly under high-pressure situations
Project leadership experience with the ability to drive organizations and resources to complete required tasks in service of end goals
Additional Requirements
TS/SCI with FSP required
Additional Information
The Team:
Our professional services team is critical to our success and mission. As part of this team, you enable customer success by supporting clientspost-sale. Our dedication to our customers doesn't stop once they sign – it evolves.
As threats and technology evolve, we stay in step to accomplish our mission. You'll be involved in implementing new products, transitioningfrom old products to new ones, and fi xing integrations and critical issues as they arise. But you won't wait for them to be raised; you'll seekthem out, too. We fix and identify technical problems with a focus on providing the best customer support in the industry.