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Administrative and Communications Coordinator

3 months ago

Pittsburgh, Pennsylvania, United States Hill Community Development Corporation Full time
Job DescriptionJob Description

Job Title(s):

Administrative & Communications Coordinator

Reports to:

Senior Director of Operations and Finance (SDOF)

Job Category:

Full Time

Roles and Responsibilities:

To support the administrative, coordination and communications needs of the Hill Community Development Corporation.

Operations and Financial:

  • Maintain an organized, functional, well-stocked, clean and orderly office presence and greet guests
  • Perform clerical, office management and administrative duties, i.e. open mail, log and respond as needed, answer telephone, record messages, send mail, make copies, complete errands
  • Maintain and consistently upgrade effective filing systems
  • Explore appropriate rates and services with various vendors such as utilities, office services, maintenance work etc. to assure cost-savings for organization
  • Respond to requests for documentation from various internal and external team members
  • Promptly escalate urgent matters to SDOF for action and resolution
  • Support the development and maintenance of an effective project management system;
  • Maintain various databases to assure high-level accuracy and expeditious access to data
  • Create office systems to maximize efficiencies and effectiveness
  • Respond to requests of senior staff and delegates for various administrative, operational and community engagement tasks

Organizational and Communications:

  • Provide project support to Hill CDC programs and projects as assigned
  • Attend Hill CDC meetings and provide administrative support and record keeping as needed (including various monthly and quarterly meetings)
  • Maintain current information on organizational website and social media
  • Perform quality graphic design support
  • Assist with updating the website, social media and newsletters as required
  • Assist with community communication efforts, prepare fliers/newsletters, contact speakers, coordinate community meetings, contact various community stakeholders etc.
  • Facilitate and coordinate meetings of key constituent groups

Programs and Events:

  • Support the Programs and Policy department event organizers as needed
  • Coordinate planning, vendors, and marketing per organizers request
  • Attend events to assist in the execution of event including pre and post event setup and breakdown

Other:

  • Other duties as assigned.

Technical Skills Needed:

  • Key Skills: MS Office Suite (Outlook Email & Calendar, Teams, Word, Excel, Powerpoint), Canva, Photoshop, Social Media (Facebook, Instagram, Twitter, LinkedIn), Salesforce
  • Preferred Skills: Monday, Adobe Photoshop and InDesign, MailChimp, Content Management Systems
  • Ability to learn new software programs quickly

Important Candidate Qualities:

  • Excellent written and verbal communication skills
  • Highly organized
  • Strong attention to detail
  • Coachable; demonstrates use of lessons learned
  • Self-starter
  • Ability to multi-task and work in fast-paced environments
  • Highly responsive
  • Positive, professional, and amicable demeanor
  • Strong problem-solving skills & good judgment
  • Ability to work well independently and with others
  • Ability to interact with diverse groups of people such as community residents, elected officials, business executives, foundation representatives etc.
  • Knowledgeable and capable of supporting senior staff in setting appointments, screening calls, office management, meeting and event preparation
  • Superb technical or creative and communication skills are a must

Office Hours:

  • Maintain formal office hours for the Hill Community Development Corporation from 8:45am – 5pm on site.
  • This position must open the Hill CDC office promptly at 9am Mon – Friday.

Physical Requirements of the Job:

  • Ability to operate computer and other equipment in the office
  • Must have sufficient mobility to move around office and to interact with the community; must be able to move or lift objects of no more than 25 lbs.

Preferred:

  • Valid PA Driver's License and Personal Transportation

Work Environment:

  • Non-Smoking Work Environment
  • Business Casual Professional Dress (No jeans, leggings, flip-flops or tank tops)

Pay Rate:

  • Commensurate with experience and qualifications
  • Paid bi-weekly

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