Assistant Front Office Manager
1 week ago
Job Requirements
Are you driven to work for the most recognized name in the hospitality industry? If you strive to grow your career at the largest hotel in the downtown area, the Hilton Milwaukee City Center is the place for you.
Our property and brand pride itself on continuous innovation through our approach to world-class service, upscale amenities and superior style.
As the Assistant Front Office Manager, you support the image and culture for the guest experience. You help coach and develop your team to deliver exceptional service.In addition, your role will contribute to exceeding Hilton's guest service scores and ensure that the department impacts overall profitability.
What will you be doing?
- Supervise front desk and bell staff
- Greet guests and check them in and out
- Deal with guest complaints and dissatisfaction
- Other duties as assigned
Work Experience
- Previous front desk experience required
- Strong communication skills
- Supervisory and organizational skills
Benefits
- A free, wellbalanced meal every shift
- Room discounts at Marcus Hotels & Resorts properties and Hilton properties
- Discounts at Marcus Hotels & Resorts cafes, bars, restaurants and lounges not to mention, great deals on golfing, skiing and spa
- Free parking
- Ability to grow your career, and transfer from one property to another while maintaining your service with the company
- Paid vacation days
- Annual wage increases
- Holiday, jury duty and bereavement pay
- Medical, dental and vision insurance, companypaid life insurance, employee assistance program and additional retirement benefits
Disclaimer This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel's employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.
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