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Training and Knowledge Management Specialist
3 months ago
Join Network Designs, Inc. (NDi), a leading company collaborating with the Department of Justice, Criminal Division, as they seek a talented Training and Knowledge Management Specialist for their initiatives.
If you're keen on developing and delivering top-notch training programs to empower end users with the skills and knowledge to maximize the division's IT tools' efficiency, this role is for you
The ideal candidate will bring over 5 years of experience in crafting policy documents, system documentation, manuals, and more for IT systems, along with excellent communication skills.
Working closely with diverse teams, you'll create clear and quality documentation that aligns with organizational objectives and global standards.
Requirements:
US Citizenship is a must. Ability to obtain Public Trust clearance needed. This hybrid position (on-site/remote) requires at least three days on-site weekly initially for a comprehensive understanding of the program.
Qualifications and Experience:
A minimum of five years of relevant experience with a Bachelor's Degree, or seven years without. Advanced degree preferred. Proficiency in tools like Confluence, Sharepoint, and Remedy is advantageous. Great public speaking skills and the ability to design engaging training sessions are key.
Strong written and verbal communication is essential for interacting with a diverse audience. You'll manage input from various team members, ensuring standardized language and formats. Excellent analytical skills and project management abilities are vital to handle multiple initiatives simultaneously.
Responsibilities:
Here are some key responsibilities you'll handle in this role:
- Develop, conduct and organize engaging training sessions for end users through various formats.
- Collaborate with subject matter experts to create relevant content.
- Administer tasks related to training facilitation.
- Create technical documentation and job aids.
These responsibilities will involve coordinating activities across departments and stakeholders, promoting knowledge sharing, and drafting time-sensitive communications.
Benefits:
At Network Designs, we value our employees and offer competitive benefits including comprehensive health, dental, and vision insurance, 401(k) matching, paid time off, life and disability insurance, and more to ensure your well-being both at work and beyond
