Current jobs related to Quality Assurance Manager - El Paso, Texas - ICF


  • El Paso, Texas, United States BD (Becton, Dickinson and Company) Full time

    Job DescriptionJob Summary:We are seeking a highly skilled Quality Assurance Manager to join our team at BD (Becton, Dickinson and Company). As a Quality Assurance Manager, you will be responsible for ensuring the quality of our products and processes, and for leading our quality team to achieve excellence in quality management.Key Responsibilities:Lead the...


  • El Paso, Texas, United States BD (Becton, Dickinson and Company) Full time

    Job Description SummaryAt BD (Becton, Dickinson and Company), we are committed to advancing the world of health. As a Quality Lead Technician, you will play a critical role in ensuring the quality of our medical products.Key Responsibilities:Lead a team of quality technicians in inspecting and testing manufacturing processes and products.Collaborate with...


  • El Paso, Texas, United States Apolis Full time

    Job DescriptionJob Title: Quality Assurance SpecialistJob Summary:Apolis is seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our products and processes.Key Responsibilities:Conduct quality inspections and audits to ensure compliance with company...


  • El Paso, Texas, United States eTeam Inc. Full time

    Job Title: Quality Assurance TechnicianAt eTeam Inc., we are seeking a highly skilled Quality Assurance Technician to join our team. As a Quality Assurance Technician, you will play a critical role in ensuring the quality of our products and processes.Key Responsibilities:Conduct quality inspections and testing of manufacturing processes and products to...


  • El Paso, Texas, United States Omni Inclusive Full time

    Job DescriptionJob Title: Quality Assurance SpecialistJob Summary:We are seeking a highly skilled Quality Assurance Specialist to join our team at Omni Inclusive. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our products and processes, and for identifying and implementing improvements to our quality management...


  • El Paso, Texas, United States Software Technology Inc. Full time

    Job SummaryWe are seeking a highly skilled Quality Assurance Specialist to join our team at Software Technology Inc. as a Quality Assurance Technician.The successful candidate will be responsible for ensuring the quality of our products and processes, working closely with our manufacturing team to identify and resolve quality issues.Key...


  • El Paso, Texas, United States TechDigital Full time

    Job SummaryWe are seeking a highly skilled Quality Assurance Specialist to join our team at TechDigital. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality of our products and services.Key Responsibilities:Conduct regular quality audits to monitor production processes and identify areas for improvement.Perform quality...


  • El Paso, Texas, United States eTeam Inc. Full time

    Quality Assurance TechnicianJob Summary:eTeam Inc. is seeking a highly skilled Quality Assurance Technician to join our team. As a Quality Assurance Technician, you will be responsible for ensuring the quality of our products by conducting inspections and testing of manufacturing processes.Key Responsibilities:Conduct random QA audits to monitor production...


  • El Paso, Texas, United States TechDigital Corporation Full time

    Quality Assurance TechnicianAt TechDigital Corporation, we are seeking a highly skilled Quality Assurance Technician to join our team. As a Quality Assurance Technician, you will play a critical role in ensuring the quality of our products and processes.Key Responsibilities:Conduct regular quality audits to monitor production processesPerform quality...


  • El Paso, Texas, United States BD (Becton, Dickinson and Company) Full time

    Job DescriptionAt BD (Becton, Dickinson and Company), we are seeking a highly skilled Quality Lead Technician to join our team. As a key member of our quality assurance team, you will play a critical role in ensuring the highest quality standards are met in our manufacturing processes.Key Responsibilities:Lead and train a team of quality technicians in...


  • El Paso, Texas, United States Eaton Full time

    Job Summary:Eaton, a leading global manufacturer of electrical power management solutions, is seeking a highly skilled Quality Assurance Specialist to join our team in El Paso, TX. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality and reliability of our electrical products.Key Responsibilities:Inspect electrical...


  • El Paso, Texas, United States Apolis Full time

    Quality Assurance Specialist **Job Summary** Apolis is seeking a Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our products by conducting inspections and testing of manufacturing processes and products. **Key Responsibilities** * Conduct quality inspections using...


  • El Paso, Texas, United States Omni Inclusive Full time

    Job SummaryWe are seeking a highly skilled Quality Assurance Specialist to join our team at Omni Inclusive. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our products and processes.Key ResponsibilitiesConduct quality inspections and audits to ensure compliance with regulatory requirements and company standards.Develop...


  • El Paso, Texas, United States Tenneco Full time

    Job SummaryWe are seeking a highly skilled Quality Assurance Specialist to join our team at Tenneco. As a key member of our Night Shift team, you will be responsible for ensuring the highest quality standards are met in our manufacturing process.Key ResponsibilitiesPerform Dock Audits using the FM SP system to ensure compliance with quality standards.Conduct...


  • El Paso, Texas, United States Moulded Fibre Technology Inc Full time

    Job OverviewPOSITION SUMMARYThe Quality Assurance Inspector is tasked with ensuring the excellence of manufactured components and providing constructive feedback to Machine Operators to enhance production efficiency. Under direct supervision, this role assesses whether the final output aligns with company quality benchmarks and meets customer...


  • El Paso, Texas, United States Chili's Grill & Bar Full time

    Quality Assurance SpecialistAt Chili's Grill & Bar, we're committed to delivering exceptional guest experiences. As a Quality Assurance Specialist, you'll play a vital role in ensuring our food meets the highest standards of quality and taste.Key Responsibilities:Prepare food to company specifications, ensuring consistency and qualityMonitor food orders,...


  • El Paso, Texas, United States Moulded Fibre Technology Inc Full time

    Job OverviewPOSITION SUMMARYThe Quality Assurance Inspector is accountable for ensuring the excellence of produced components and offers constructive feedback to Machine Operators to enhance manufacturing efficiency. Working under close supervision, this role assesses whether the final output aligns with the company's quality benchmarks and meets client...


  • El Paso, Texas, United States Moulded Fibre Technology Inc Full time

    Job OverviewPOSITION SUMMARYThe Quality Assurance Inspector is accountable for ensuring the excellence of produced components and providing constructive feedback to Machine Operators to enhance production efficiency. Under close supervision, this role assesses whether the final output aligns with company quality benchmarks and client...


  • El Paso, Texas, United States BD (Becton, Dickinson and Company) Full time

    Job Description SummaryWe are the makers of possible at BD (Becton, Dickinson and Company), a global medical technology leader. Our Purpose is to advance the world of health, and we need talented individuals like you to help us achieve this goal.Job ResponsibilitiesProvide leadership in a team environment and train associates on quality...


  • El Paso, Texas, United States Plastic Molding Technology LLC Full time

    Job Title: Quality EngineerWe are seeking a highly skilled Quality Engineer to join our team at Plastic Molding Technology LLC. As a Quality Engineer, you will play a critical role in ensuring the quality of our products and processes.Job SummaryThe Quality Engineer will be responsible for designing, implementing, and maintaining quality assurance and...

Quality Assurance Manager

3 months ago


El Paso, Texas, United States ICF Full time

The Quality Assurance Manager will be responsible for oversight of all quality assurance operations related to the ORR Call Center and execution of project deliverables. The position will in coordination with operations manager new performance strategies to ensure compliance as well as management of the data and evaluation processes as necessary. This position will report to the Director of Compliance.

Key Responsibilities:

Oversee and manage the following: Design and operate quality control measures for call center and program oversight. Ensure accuracy and timeliness in execution of all training, QA, and reporting project deliverables. Provide direct oversight of all work streams related to training, QA, and reporting project deliverables Work closely with the call center staff, ORR (client) and client's stakeholders in the execution of deliverables and services. Ensure timely and accurate communication with client to ensure transparency and communication of medium and long-term project activities, outstanding issues, and risk mitigation. Implements uniform development and quality standards and ensure accuracy of project deliverables. Analyze trends in data and utilize to drive continuous quality improvement. Develop monthly reports using available data. Directly supervise all QA analysts, safety specialists and data reporting staff. Analyze data collection instruments, tools, and systems to ensure effectiveness and determine when necessary to update or expand systems to provide robust data to the client. Design and implement quality assurance activities. Assure all annual and monthly reports are of high quality and delivered according to contract deliverable schedule.

Basic Qualifications:

Tier 2 security with HHS current or in the past two years. Masters in social services: a Bachelor's in the same field can be substituted for the MS/MA if accompanied by a minimum of 8 years of training development work in the field of refugee resettlement 3-5 years managing projects or equivalent of project management such as managing multiple aspects of deliverables, deadlines, and partner relationships Minimum of 5 years experience in determining quality of services Minimum of 5 years experience working with a federal client relationship

Preferred Skills/Experience:

Experience conducting detailed training and/or job/task analyses Experience developing both soft-skills and technical training Experience with Office of Refugee Resettlement Experience in a Quality Assurance or Continuous Quality Assurance position Experience interacting with and advising clients Bilingual English/Spanish

Professional Skills:

Strong project management skills Strong oral and written communication skills Strong analytical, problem-solving, and decision making capabilities Strong attention to detail Ability to multi-task in a fast-paced environment Ability to work well both individually and in a team environment Ability to prioritize multiple tasks while demonstrating the initiative to complete projects with minimum supervision Ability to work with all levels of internal staff, as well as outside clients and vendors Ability to be flexible to handle multiple priorities and to work limited overtime as necessary Ability to travel up to 25% Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel, Project) and MS SharePoint Sound business ethics, including the protection of proprietary and confidential information

ICF offers an excellent benefits package, an award winning talent development program, and fosters a highly skilled, energized and empowered workforce.

#OREVT