Customer Service Reresentative
1 month ago
Warburg Pincus LLC is a leading global growth investor. The firm has more than $81 billion in assets under management. The firm’s active portfolio of more than 250 companies is highly diversified by stage, sector, and geography. Warburg Pincus is an experienced partner to management teams seeking to build durable companies with sustainable value. Since its founding in 1966, Warburg Pincus has invested more than $116 billion in over 1,000 companies globally across its private equity, real estate, and capital solutions strategies. The firm is headquartered in New York with offices in Amsterdam, Beijing, Berlin, Hong Kong, Houston, London, Luxembourg, Mumbai, Mauritius, San Francisco, São Paulo, Shanghai, and Singapore
Duties:
- Maintain daily records
- Collaborate with team to ensure customer satisfaction
-Deal with difficult people calmly and professionally.
-Receive freight and assist with inventory management
-Computer training to utilize Spire accounting software for orders, invoices and purchase orders
- Handle incoming customer inquiries via phone, email and in-person in a friendly, professional manner.
-Schedule service appointments
- Provide accurate information about products and services and be able to conduct research as required and respond quickly
- Review daily reports and schedules and process orders efficiently
-Support shop technical team and management
Requirements:
- 2-3 years customer Service Experence
- Excellent communication skills
- Proficient in data entry and willingness to learn new software skills
- Ability to work in a fast-paced environment while maintaining attention to detail
-Reliable, friendly and able to take initiative
- Strong organizational skills
-Solid computer skills
- Previous experience in industrial customer service or sales is preferred
Job Type: Full-time
Pay: $18.00-$23.00 per hour
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