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Registration Coordinator
3 months ago
Job Number: 47552
Registration Coordinator
Job Description:
Our client, the Raleigh Chamber is looking for a Registration Coordinator This position provides event registration support, sponsorship outreach and fulfillment support, and event related clerical support for all Raleigh Chamber events. This employee interacts with a diverse group of attendees and sponsor contacts, from nonmembers to top member investors, as well as internal contacts at all levels of the organization. Independent judgment and a strong task-oriented drive, combined with an aptitude for attention to detail are required to plan, prioritize, and organize workload for successful event registration management. This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m. This employee will be asked to assist at Chamber events and meetings outside of standard office hours, as early as 6 a.m. and rarely, although occasionally, as late as 8 p.m. Flextime and flexplace arrangements are available.
Responsibilities:
- Manage event registrations using the Chambers CRM software. Accurately link event registrations to existing member profiles and set up new profiles as needed.
- Create event registrations for sponsors, speakers, staff, and other complimentary attendees in both CRM and all virtual meeting or conference platforms.
- Entry of seating/table assignments, and record and notate dietary restrictions.
- Prepare registration lists and nametags for events.
- Entry of all event attendance.
- Manage registration desk for events, accept on-site registration, accept payment for, and/or send invoice requests to Accounts Receivable, and keep accurate attendance records using the Chambers CRM software.
- Manage and execute sponsorship benefits outreach and fulfillment as outlined in the sponsorship opportunities booklet.
- Follow up on unpaid registrations for all Chamber events.
- Complete refund request for attendees as needed.
- Maintain and update demographical information for all sponsor guests, current, and new employees of member firms.
- Collect and update all image web content via Chambers CRM Software for featured sponsors on Chamber webpage.
- Assist Database Manager; Vice President of Information Technology with their assigned tasks as directed.
- Respond to regularly occurring requests for information.
- Other Duties as assigned.
Education Requirements:
- High school diploma.
- Associates degree preferred.
Desired Background/Skills:
- One year of administrative assistant experience.
- Two years of related experience
- Prior experience with project management software such as Basecamp, Zoho or iMeetCentral
- Prior experience with customer relationship management software such as Salesforce, Blackbaud or Apptivo.
Qualifications:
- Ability to manage invoices using a chart of accounts and track minor expenses in a Microsoft Excel
- Proficiency in Microsoft Word, Excel and Outlook.
Other Information:
Greene Resources is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
