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Product Manager

3 months ago


La Vergne, Tennessee, United States Ingram Content Group Full time

Ingram Content Group (ICG)is hiring a Product Manager to contribute to our team in our La Vergne, TN office. The Product Manager identifies new products and services, for publishers using Lightning Source's Enterprise and IngramSpark platforms. You'll develop and maintain direct communication and feedback loops with IT, Ops, Sales, and Sales Operations teams at LS as well as publishers. Finally, you will have the opportunity to work closely with the VP of Content Acquisition, the VP of Lightning Source Operations, and the Director, Product Development and Sales Operations to identify and scope new products and services for publishers as well as internal services and products.

Ingram Content Group ("Ingram") connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries, and educators, Ingram makes these services seamless and accessible through technology, innovation, and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning.

Required Qualifications:

  • Bachelor's degree or year-for-year equivalent experience
  • 5 years of product management experience
  • 3 years of project management experience

Preferred Skills:

  • Book industry experience or equivalent industry experience
  • Prior product and/or project management platform experience
  • Prior experience managing an Internet platform

Key Responsibilities:

  • Product development responsibilities for LS and IngramSpark platforms and services including management of the new product and services list maintained by IT, LS Operations, and Sales.
  • Serves as the main liaison between Sales and LS Manufacturing and Operations for product related needs.
  • Develops and maintains a defined list of potential new product and service offerings researching and scoping as necessary.
  • Works with other parts of the organization to facilitate new products. Examples include ICG finance, IT, Operations, EDI, Marketing, Digital, and the Book Company.
  • Manages communication of project status to the Director of Sales Operations, the VP of Content Acquisition, and the Content Acquisition sales management team.
  • Ensure, when necessary, companywide awareness either directly or indirectly through the Customer Support and Marketing team for projects that pertain to the end customer.
  • Work with the global sales team to facilitate and manage pipelines for potential new products.
  • Lead the monthly New Products meetings which includes sales, Ops, IT, and support.
  • Partners with internal stakeholders (Sales, IPS, Support, and LS Ops) to identify Enterprise and Spark product development needs.
  • Perform such other duties requested by the Director, Product Development and Sales Operations.
  • Manages key relationships with Pre-Media, Sales, Finance, Shipping, Production, EDI, CoreSource, GAP, IPS and 3PL as needed to communicate requirements and integrate new products in a seamless process.
  • Creates and manages reporting to be used in the weekly management cycle.
Additional Information

Perks/Benefits:

  • A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
    • 15 vacation days & 12 sick days accrued annually and 3 personal days
    • 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more
    • Wellness program with access to onsite gym and basketball court for associates
  • Avid reader? Numerous opportunities to engage with books and authors
    • Free card registration at the Nashville Public Library
  • Encouraged continued education with our tuition reimbursement program
  • Financial and in-kind opportunities to engage with non-profits in your community
    • Company match program for United Way donations
    • Volunteer opportunities and in-kind drives for non-profits throughout the year
  • Take breaks or brainstorm in our game room with ping pong & foosball
  • Casual Dress Code

Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.

Ingram Content Group LLC is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

  • EEO/AA Employer/Vet/Disabled
  • We participate in EVerify.
  • EEO Poster in English
  • EEO Poster in Spanish