Front Office Coordinator

2 weeks ago

Antioch, Illinois, United States Athletico Physical Therapy Full time
Position Overview

Position Schedule:
Flexible 4 day schedule (Friday's are required), 32 hours a week. No weekends Full benefits package

Greater Purpose and Core Values:
Athletico's Greater Purpose is to empower people, inspire hope and transform lives.

We accomplish this by providing exceptional, progressive, and cost-effective fitness, performance and rehabilitative services through personalized care that emphasizes education and prevention of future injury.

This is accomplished through building on our Core Values of one team, understanding our business, recognition, people-focused, accountability, continuous innovation and trust and integrity, which are the foundation for our unique culture.


Position Summary:

Reporting to the Clinic Manager, the Patient Experience Coordinator (similar to medical receptionist and office coordinator roles) is the owner of the patient's first and last impression and front-office experience and delivers first-class customer service throughout the patient's physical therapy journey at Athletico.


Benefits offered with this part-time position:

  • Medical, dental and vision (eligibility begins day one of employment)
  • 12 days PTO (accruing starts immediately upon hire)
  • 6 Major Holidays off plus 2 floating holidays yearly
  • Additional compensation oppportunities on top of base pay
* *New for 2024* Adoption expense reimbursement

  • Physical Therapy Benefits
  • Fertility Benefits
  • Paid parental leave
  • Pre-Tax & Roth 401k (for 21+) with quarterly company match
  • Pet insurance discounts
  • Home & Auto insurance discounts
  • Student Loan Resources
  • Well-being programs (EAP and Headspace app) and more

Essential Duties and Responsibilities:

The below is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization.


  • Provide professional, friendly and compassionate service to all patients and physical therapy staff in all interactions including issue resolution, scheduling, new patient onboarding, insurance verification, and billing.
  • Manage clinic scheduling ensuring to match patient with the best clinician for their needs / injury as well as optimum patient flow.
  • Provide new patient onboarding including facility tour, data gathering, and physical therapy staff introductions.
  • Obtain verification of patient medical insurance information and manage patient insurance requirements and inform patients of insurance benefits and options for payments on account.
  • On behalf of physical therapists, coordinates the communication of patient progress to physicians, nurse case managers, adjusters and attorneys.
  • Assist with management of patient expectations based on clinical findings including frequency and duration of treatment, progression toward functional goals, and discharge planning. Serve as a contact for physical therapy post-care needs.
  • Organizes cultural moments (e.g., patient's physical therapy goal celebrations) in concert with the clinical team to make sure all patients are recognized and appreciated.
  • Execute and reinforce administrative and patient experience Standard Operating Procedures (SOPs) and best practices within the clinic.
  • Provide general office, receptionist, and clerical support to assigned location.

Qualifications:

  • Education:
  • High School Diploma or GED
  • Knowledge and Technical Skills:
  • Excellent customer service skills
  • Proficient with the use of MS Office, Outlook and Excel
  • Knowledge of healthcare insurance benefits and coverage preferred
  • Experience with requesting and managing customer payments preferred

Language Skills:

  • Ability to read, write and speak English proficiently

Physical Demands:

  • Ability to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding.
  • Ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus

Work Environment:

  • Consistent with a standard office environment, noise level is low with little to no extraordinary environmental factors.


Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The salary/wage for this position starts at

  • Licensed Practical Nurse

    2 weeks ago

    Antioch, Illinois, United States Antioch Fire Department First Fire District Full time

    Position Type: Student Support Services/School Nurse Date Posted: 5/21/2024 Location: Antioch School District 34 Date Available: 24/25 Closing Date: Once Filled ANTIOCH COMMUNITY CONSOLIDATED SCHOOL DISTRICT # 34 964 SPAFFORD STREET ANTIOCH, IL 60002 Phone VACANCY School year LICENSED PRACTICAL NURSE-Oakland/Hillcrest Elementary QUALIFICATIONS:Illinois...

  • Front Office Coordinator Float

    1 week ago

    Antioch, United States Athletico Physical Therapy Full time

    Position Overview Greater Purpose and Core Values: Athletico’s Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and cost-effective fitness, performance and rehabilitative services through personalized care that emphasizes education and prevention of future injury. This is...

  • Dental Office Coordinator

    1 month ago

    Antioch, United States Heartland Dental Full time

    Job Details Req ID: 90379 Supported Practice: Cane Ridge Dentist Category: Business Assistant Location: 1315 Bell Rd, Antioch, TN 37013 Years of Experience: 1 year Position Summary: Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and...

  • Dental Office Coordinator

    4 weeks ago

    Antioch, United States Heartland Dental Full time

    Job Details Req ID: 90379 Supported Practice: Cane Ridge Dentist Category: Business Assistant Location: 1315 Bell Rd, Antioch, TN 37013 Years of Experience: 1 year Position Summary: Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and...

  • Patient Coordinator

    2 weeks ago

    Antioch, United States Choice Healthcare Services Full time

    Overview: **Patient Coordinator** **Summary**:The Patient Coordinator (Front Office Receptionist) schedules appointments, performs check-in and out duties, assists with checkout duties as needed, and performs administrative duties. Pay Range: $16.00-$21.73/hr (Based on experience) At CHOICE Healthcare Services, our mission is to provide everyone access to...

  • Front Desk Manager

    2 months ago

    Antioch, United States Goodwin Recruiting Full time

    We are seeking a professional, customer-focused, and energetic Front Desk Manager for a historic hotel in the downtown Memphis, TN area. If you have Front Office supervisory experience, are passionate about great guest service, and are looking for a Front Desk Manager, Front Desk, Manager, Office Supervisor, Hotel, Staffing

  • Administrative Coordinator

    2 weeks ago

    Antioch, California, United States Dynamic Office & Accounting Solutions Full time

    Job DescriptionJob DescriptionAdministrative CoordinatorLocation: Antioch, CAPay Range: $21-$24/hrPart-Time – potential to go full timeFlexible Schedule – Monday through Friday 6-hour shifts between 9am -5pm Temporary ContractAre you passionate about making a meaningful difference in the lives of the seniors and individuals with disabilities? Do you...

  • Training admin/coordinator

    1 week ago

    Antioch, Tennessee, United States Randstad Full time

    Join Our Team as a Training Coordinator at Randstad! Are you looking to enhance your organizational and people skills in a dynamic environment? We are seeking a detail-oriented Training Coordinator to play a key role in ensuring the smooth operation of training programs and providing a welcoming experience for visitors. Salary: CompetitiveShift: FirstWork...

  • Salon Coordinator

    2 weeks ago

    Antioch, United States Sport Clips Full time

    Sport Clips of ANTIOCH is seeking Cosmetology Students looking for an opportunity in men's haircuts to learn and train on the job and be ready to hit the floor upon graduation! Key Responsibilities: - Greet clients with a warm and welcoming attitude, ensuring they have a positive experience from the moment they walk in. - Answer phone calls and address...

  • Office Administrator

    4 weeks ago

    Antioch, United States Raymond Chevrolet-Kia Full time

    Overview: Raymond Chevrolet-Kia is expaning! As we prepare for our new facility, we are seeking a highly organized and detail-oriented Office Administrator to join our team. As an Office Administrator, you will play a crucial role in ensuring the smooth operation of our office by providing administrative support and managing various office tasks. This is a...

  • Front Desk Receptionist, Training Facility

    1 month ago

    Antioch, United States AEG Full time

    POSITION DESCRIPTION: The Part-Time Front Desk Receptionist will handle many of the day-to-day administrative tasks for the Club's Training Facility. To be successful the candidate must be outgoing, detail-orientated, able to multi-task and quick on his/her feet. As one of the first people visitors and guests meet at the facility, this individual must always...

  • Front Desk Receptionist, Training Facility

    4 weeks ago

    Antioch, United States AEG Full time

    POSITION DESCRIPTION: The Part-Time Front Desk Receptionist will handle many of the day-to-day administrative tasks for the Club's Training Facility. To be successful the candidate must be outgoing, detail-orientated, able to multi-task and quick on his/her feet. As one of the first people visitors and guests meet at the facility, this individual must always...

  • Office Administrator

    5 days ago

    Antioch, United States Terracare Associates Full time

    **Terracare Associates** Monarch Landscape Companies is a family of successful landscape brands in five states across the central and western United States. We are a values-based learning organization committed to being the best place to work as a landscape professional. At Monarch Landscape Companies, your achievements determine your rewards, your...

  • Hospice Intake Coordinator

    2 months ago

    Antioch, United States MedicalOne Health Full time

    Job DescriptionJob DescriptionJob DescriptionMedicalOne Health Hospice and Palliative Care company seeking quality Home Health Intake Coordinator.MUST HAVE EXPERIENCE AS A HOSPICE INTAKE COORFINATOR.Responsible for the admission process for new/returning patients. Including the collaboration with marketing, clinical and management teams, calling physician...

  • Hospice Intake Coordinator

    2 months ago

    Antioch, United States MedicalOne Health Full time

    Job DescriptionJob DescriptionJob DescriptionMedicalOne Health Hospice and Palliative Care company seeking quality Home Health Intake Coordinator.MUST HAVE EXPERIENCE AS A HOSPICE INTAKE COORFINATOR.Responsible for the admission process for new/returning patients. Including the collaboration with marketing, clinical and management teams, calling physician...

  • Human Resources Coordinator

    2 weeks ago

    Antioch, United States Addison Group Full time

    Duties include:Primary Duties and Responsibilities• Ensure proper documentation is received for I-9 and that I-9, E-verify, and On-boarding is completed with specified time constraints.• Ensures required paperwork is completed and accurate, including applications, background and reference checks.• File and maintain employee records to ensure employee...

  • Home Health Intake Coordinator

    2 months ago

    Antioch, United States MedicalOne Health Full time

    Job DescriptionJob DescriptionJob DescriptionMedicalOne Home Health company seeking quality Home Health Intake Coordinator.MUST HAVE EXPERIENCE AS A HOME HEALTH INTAKE COORFINATOR.Responsible for the admission process for new/returning patients. Including the collaboration with marketing, clinical and management teams, calling physician offices, verifying...

  • Home Health Intake Coordinator

    2 months ago

    Antioch, United States MedicalOne Health Full time

    Job DescriptionJob DescriptionJob DescriptionMedicalOne Home Health company seeking quality Home Health Intake Coordinator.MUST HAVE EXPERIENCE AS A HOME HEALTH INTAKE COORFINATOR.Responsible for the admission process for new/returning patients. Including the collaboration with marketing, clinical and management teams, calling physician offices, verifying...

  • Program Coordinator DCS

    1 month ago

    Antioch, United States Evergreen Presbyterian Ministries Full time

    Benefits: 401(k) Dental insurance Health insurance Vision insurance Position Description: Program Coordinator Reports To: Executive Director FLSA Classification: Exempt Created: November 30, 2013 Revised: December 29, 2020 Job Summary The Program Coordinator is responsible for supervision of all staff in their designated homes. He/She will be overseeing the...

  • Program Coordinator DCS

    4 weeks ago

    Antioch, United States Evergreen Presbyterian Ministries Full time

    Benefits: 401(k) Dental insurance Health insurance Vision insurance Position Description: Program Coordinator Reports To: Executive Director FLSA Classification: Exempt Created: November 30, 2013 Revised: December 29, 2020 Job Summary The Program Coordinator is responsible for supervision of all staff in their designated homes. He/She will be overseeing the...

  • Office Manager

    4 weeks ago

    Antioch, United States 48forty Solutions Full time

    Job DescriptionJob Description48forty Solutions is the largest pallet management services company in North America. We provide end-to-end pallet solutions, from supply to retrieval, on-site services, reverse logistics, and packaging materials. 48forty Solutions is truly Pallet Management Made Simple. Our operations workforce is the heart and soul of our...