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Account Representative

4 months ago

Chicago, Illinois, United States Diana Sanchez - State Farm Agent Full time

Position Overview:


Looking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office.


Responsibilities:

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customerfocused, needsbased review process to educate customers about insurance options.
  • Work with the agent to establish and meet marketing goals.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive
:

  • Hourly pay
  • Valuable experience
  • Growth potential/Opportunity for advancement within my agency

Requirements:

  • Interest in marketing products and services based on customer needs
  • Excellent interpersonal skills
  • Excellent communication skills written, verbal and listening
  • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
  • Peopleoriented
  • Organizational skills
  • Selfmotivated
  • Detail oriented
  • Proactive in problem solving
  • Able to learn computer functions
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to multitask
  • Ability to make presentations to potential customers
  • Achieve mutually agreed upon marketing goals
  • Ability to conduct interviews in the office
  • Ability to conduct interviews in the office
and in customer's home or business

  • Ability to assess customer needs and conduct effective interviews
  • Ability to effectively relate to a customer
  • Ability to execute a detailed business plan


 Bilingual
  • Spanish preferred
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)
  • Courses on ethical and customer centered sales practices will be required
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.