Account Representative
2 weeks ago
We are seeking a highly skilled and detail-oriented Account Representative to join our team at First Financial Bancorp. As a key member of our operations team, you will play a critical role in ensuring the smooth processing of premium finance agreements and providing exceptional client service to our retail agency clients.
Key Responsibilities- Process new and endorsed premium finance agreements within individual approval limits and according to company guidelines.
- Work in conjunction with Quality Control to complete policy verifications, insured welcome calls, and other processing requirements as set forth in policy and procedures or established by company management.
- Monitor and ensure timely and thorough completion of open loans processing items.
- Communicate with management and clients to provide updates on loan funding information or potential situations that may delay loan funding.
- Communicate with Sales Representatives to ensure quality customer service to our retail agency clients.
- Comply with all regulations pertaining to BSA, USA PATRIOT ACT, and OFAC, including completing annual BSA training and reporting suspicions of criminal activity or attempts to avoid BSA reporting requirements.
- High School Diploma or GED and a minimum of 3 years of loan processing or relevant experience.
- Detail-oriented team player with the ability to excel in a fast-paced environment.
- Ability to multi-task and stay organized, with strong communication and customer service skills.
- Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
- Experience working in a financial services industry, preferably in a premium finance or loan processing role.
- Knowledge of BSA, USA PATRIOT ACT, and OFAC regulations and procedures.
As a valued member of our team, you will have the opportunity to work in a dynamic and supportive environment, with a competitive compensation package and opportunities for professional growth and development.
We are an E-Verify Employer and an equal opportunity employer, committed to diversity and inclusion in the workplace.
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