Account Representative

2 weeks ago


Chicago, Illinois, United States First Financial Bancorp Full time
About the Role

We are seeking a highly skilled and detail-oriented Account Representative to join our team at First Financial Bancorp. As a key member of our operations team, you will play a critical role in ensuring the smooth processing of premium finance agreements and providing exceptional client service to our retail agency clients.

Key Responsibilities
  • Process new and endorsed premium finance agreements within individual approval limits and according to company guidelines.
  • Work in conjunction with Quality Control to complete policy verifications, insured welcome calls, and other processing requirements as set forth in policy and procedures or established by company management.
  • Monitor and ensure timely and thorough completion of open loans processing items.
  • Communicate with management and clients to provide updates on loan funding information or potential situations that may delay loan funding.
  • Communicate with Sales Representatives to ensure quality customer service to our retail agency clients.
  • Comply with all regulations pertaining to BSA, USA PATRIOT ACT, and OFAC, including completing annual BSA training and reporting suspicions of criminal activity or attempts to avoid BSA reporting requirements.
Requirements
  • High School Diploma or GED and a minimum of 3 years of loan processing or relevant experience.
  • Detail-oriented team player with the ability to excel in a fast-paced environment.
  • Ability to multi-task and stay organized, with strong communication and customer service skills.
  • Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
Preferred Qualifications
  • Experience working in a financial services industry, preferably in a premium finance or loan processing role.
  • Knowledge of BSA, USA PATRIOT ACT, and OFAC regulations and procedures.
What We Offer

As a valued member of our team, you will have the opportunity to work in a dynamic and supportive environment, with a competitive compensation package and opportunities for professional growth and development.

We are an E-Verify Employer and an equal opportunity employer, committed to diversity and inclusion in the workplace.



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