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Guest Sales Specialist
3 months ago
As a Monro Guest Sales Specialist, you are responsible for providing a superior Guest Sales experience and
assisting in driving sales of automotive repair services and tires. This position is expected to contribute the growth
of the business through strong sales presentations to our guest and product and service knowledge. You must be
comfortable answering the phone, inviting guest into our store, and making guests feel welcome during their visit.
Responsibilities:
- Successfully complete Monro's training program to enable Guest Sales Specialist to execute the Monro
- First point of contact for customers on the phone and in the store. Responsible for engaging customers,
and presenting needed services following the Monro selling process. Responsible for the organization and
productivity of the service business through estimate and invoice transactions.
- Under the direction of management, assists in various aspects of customer care, work order completion
- This position is a secondary key carrier responsible for basic and detailed opening and closing
- Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with
opportunities.
- Able to understand and effectively communicate all products and services Monro offers to customers.
- Partner with Management to produce a safe and health work environment that complies with all local,
- Maintain an organized and neat customer waiting area.
- Other duties as assigned.
- High school diploma or equivalent required.
- Valid Driver's License.
- One (1) year of sales experience needed.
- Strong verbal communication skills, able to accurately write sales work orders and effectively explain
- Strong problemsolving skills.
- Ability to work, Days, Evenings, Weekends, Holidays
- Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without
- Frequent standing and walking for long periods of time.
- Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling,
- Climb up and down ladders to retrieve and stock merchandise.
- Communicate effectively in person, by telephone, or by using telecommunications equipment.
- Enter and locate information on computer.
- Safely operates a motor vehicle.
Pay:
$ $17.00 per hour
Expected hours:
per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed
Ability to Relocate:
- Arlington, VA: Relocate before starting work (required)
Work Location:
In person