Temp Account Manager

2 weeks ago

Hoboken, New Jersey, United States Pyramid Consulting Group Full time


Our client, a global omnichannel retailer, is seeking a temporary Account Manager to join their team in a hybrid capacity in their Hoboken, NJ office.

This is a temporary position that will start immediately and run through January 2024.

Job Duties:
Serve as a key point of contact for assigned teams and projects
Develop and maintain strong relationships with business decision-makers
Act as the primary communicator for issue resolution, ensuring efficient handling of both business and creative challenges
Serve as point of contact for all requested services that deviate from standard production processes
Maintain ongoing communication with both business and creative teams across all project phases to ensure smooth and effective collaboration
Communicate and enforce project schedules
Partnerwith project teams to maintain a comprehensive understanding of project status
Ensure continuous business satisfaction and provide a calendar aligned with business needs
Liaisebetween various stakeholders when changes occur within projects
Monitor business requirements for broader creative initiatives by category
Disseminate information, perform needs analysis, and resolve obstacles via the appropriate communication channels to relevant management
Develop and document protocols and routines for a premium experience
Onboard new team membersincludingworkflow processes, coordinating with creative and business teams, and ensuring documentation is up to date
Provide feedback to local management regarding project personnel and suggest changes as needed
Review all major deliverables beyond standard production prior to delivery
Maintain knowledge about growth opportunities, new business prospects, and additional support needs
Maintain understanding of the capabilities and services offered by the creative team and effectively communicate them

Job Qualifications Include:
Bachelor's degree or equivalent industry experience
2+ years in account management or client services within a creative production environment or media agency
Proficiency in Excel, Word, PowerPoint, Outlook on both MAC and PC
Demonstrated leadership skills, excellent interpersonal and communication skills, along with initiative, self-motivation, and assertiveness
Strong organizational skills and multitasking ability
Understanding of production workflow
Willingness to travel as needed between locations

Pay:
$49.50/hr

**PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.

While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application We look forward to hearing from you.

Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion, or other employment practice for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status
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