Current jobs related to Front Desk Supervisor - Lancaster Texas - Sleep InnMainStay Lancaster

  • Front Desk Supervisor

    3 weeks ago

    Austin, Texas, United States Omni Hotels & Resorts Full time

    Job Description:Omni Hotels & Resorts is seeking a highly skilled and experienced Front Office Supervisor to join our team at the beautiful Barton Creek Resort & Spa.Key Responsibilities:Ensure seamless check-in and check-out processes for guests, maintaining the highest level of customer service and four-star/four-diamond standards.Handle guest issues and...

  • Front Desk Supervisor

    3 weeks ago

    Houston, Texas, United States Four Points Hou Energy Full time

    Job SummaryThe Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy.Responsibilities:Assist the Front Desk Manager and/or General...

  • Front Desk Supervisor

    2 weeks ago

    Waco, Texas, United States Hampton Inn & Suites - Waco South Full time

    {"title": "Front Desk Supervisor", "description": "Job SummaryWe are seeking a highly skilled Front Desk Supervisor to join our team at Hampton Inn & Suites - Waco South. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining a clean and...

  • Front Desk Supervisor

    6 days ago

    Round Rock, Texas, United States Residence Inn Mar. Round Rock Full time

    Job Summary$21.00/HRThe Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy.Responsibilities:At least 2 to 3 years of...

  • Front Desk Representative

    12 hours ago

    Lancaster, Ohio, United States InnVite Hospitality Full time

    Job Title: Front Desk Agent/Night AuditorJoin InnVite Hospitality as a Front Desk Agent/Night Auditor and take advantage of a guaranteed bonus and career development opportunities.Job Summary:We are seeking a highly motivated and organized individual to join our team as a Front Desk Agent/Night Auditor. As a Front Desk Agent, you will be responsible for...

  • Front Desk Manager

    1 day ago

    Lancaster, United States InnVite Hospitality Full time

    Great career opportunity in Hospitality. Guaranteed bonus starts after 90 days. Salary will be deiced after the interview. InnVite Hospitality Group is looking for Front Desk Manager whose' primary responsibility is to assure that the front desk is operated in a courteous, professional manner in accordance with the operating procedures and policies of the...

  • Front Desk Representative

    3 weeks ago

    Lancaster, Pennsylvania, United States Aimbridge Hospitality Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Lancaster Marriott at Penn Square. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable stay.Key Responsibilities:Guest Registration: Register...

  • Front Desk Manager

    3 weeks ago

    San Antonio, Texas, United States Omni Hotels & Resorts Full time

    Job Title: Front Desk SupervisorJob Summary:The Front Desk Supervisor is responsible for ensuring the smooth operation of the front desk, providing exceptional customer service, and maintaining the highest standards of quality and efficiency. This role requires a strong leader who can motivate and train team members, handle guest issues, and maintain...

  • Front Desk Associate

    2 weeks ago

    Lancaster, Pennsylvania, United States Crunch Fitness Full time

    {"h1": "Front Desk Associate Job Description", "p": "At Crunch Fitness, we're looking for a highly motivated and customer-focused individual to join our team as a Front Desk Associate. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring a smooth and efficient operational experience for our...

  • Front Desk Supervisor

    2 weeks ago

    Fort Worth, Texas, United States Crescent Fort Worth Full time

    About UsCrescent Fort Worth is a premier hotel located in the heart of Fort Worth, Texas. Our hotel offers a unique blend of luxury and comfort, making it the perfect destination for both business and leisure travelers.Job SummaryWe are seeking a highly motivated and experienced Front Desk Supervisor to join our team. As a Front Desk Supervisor, you will be...

  • Front Desk Representative

    1 week ago

    Lancaster, Pennsylvania, United States Greer Companies Full time

    Front Desk Agent OpportunityWe are seeking a skilled Front Desk Agent to join our team at the Holiday Inn Express, Lancaster. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Register guests and manage reservationsProvide information about...

  • Front Desk Agent

    3 days ago

    Lancaster, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Marriott Lancaster At Penn Square [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities...

  • Front Desk Manager

    3 weeks ago

    El Paso, Texas, United States The Plaza Hotel Pioneer Park Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at The Plaza Hotel Pioneer Park. As a key member of our front office team, you will be responsible for providing exceptional guest service, supervising front desk operations, and ensuring that our hotel meets the highest standards of quality and...

  • Front Desk Team Lead

    3 weeks ago

    Austin, Texas, United States Omni Hotels & Resorts Full time

    Job Summary:Omni Hotels & Resorts is seeking a highly skilled and experienced Front Desk Supervisor to join our team at the beautiful Barton Creek Resort & Spa. As a Front Desk Supervisor, you will be responsible for ensuring seamless guest check-ins and check-outs, providing exceptional customer service, and maintaining the highest standards of...

  • Front Desk Representative

    3 weeks ago

    Lancaster, California, United States Aimbridge Hospitality Full time

    Job SummaryAs a Front Desk Agent with Aimbridge Hospitality, you will be responsible for providing exceptional guest service, ensuring a seamless check-in and check-out experience, and maintaining a high level of customer satisfaction. This role requires a strong attention to detail, excellent communication skills, and the ability to work effectively in a...

  • Front Office Supervisor

    2 weeks ago

    Frisco, Texas, United States Omni Hotels & Resorts Full time

    Job Summary:The Front Office Supervisor is responsible for ensuring the smooth operation of the front desk, providing exceptional customer service, and maintaining the highest standards of quality and efficiency. This role requires a strong understanding of hotel operations, excellent communication skills, and the ability to work effectively in a fast-paced...

  • Front Desk Representative

    6 days ago

    Lancaster, Pennsylvania, United States Greer Companies Full time

    We are seeking a skilled Front Desk Agent to join our team at the Holiday Inn Express, Lancaster. As a key member of our front office team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.Responsibilities:Register guests and manage reservationsProvide information about rooms, rates, and...

  • Front Desk Associate

    2 weeks ago

    Lancaster, Pennsylvania, United States Crunch Fitness Full time

    {"h1": "Front Desk Associate Job Description", "p": "At Crunch Fitness, we're looking for a highly motivated and customer-focused individual to join our team as a Front Desk Associate. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring a smooth and efficient operational experience for our...

  • Front Desk Associate

    2 weeks ago

    Frisco, Texas, United States AC Hotel Dallas Frisco Full time

    Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the AC Hotel Dallas Frisco. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless stay.Responsibilities:Register guests and process check-ins and...

  • Front Office Supervisor

    3 weeks ago

    Austin, Texas, United States La Quinta Austin Capitol Downtown Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at La Quinta Austin Capitol / Downtown. As a key member of our hospitality team, you will be responsible for providing exceptional guest service, maximizing room revenue, and ensuring a seamless check-in and check-out experience for our guests.Key...

Front Desk Supervisor

4 months ago

Lancaster Texas, United States Sleep InnMainStay Lancaster Full time

Job Summary:


The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay.

He/she is also responsible for maximizing room revenue and occupancy.

Responsibilities:

QUALIFICATIONS:
At least 2 to 3 years of progressive experience in a hotel or a related field required. High School diploma or equivalent required.

College course work in related field helpful.

Previous supervisory responsibility preferred.

Must have a valid driver's license for the applicable state.

Must be able to convey information and ideas clearly.

Must be able to evaluate and select among alternative courses of action quickly and accurately.


Must be able to work well in stressful high pressure situations including ability to handle guest objections and disputes to satisfactory results.


Must be able to show initiative in job performance including anticipating what needs to be done before it becomes a necessity.

Must maintain composure and objectivity under pressure.

Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.

Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.

Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.

Must be able to work with and understand financial information and data and basic arithmetic functions.

RESPONSIBILITIES:
Approach all encounters with guests and associates in a friendly service oriented manner.


Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.

Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working.

Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.

Maintain a friendly and warm demeanor at all times.

Set the standard for guest relations at the Front Desk.

Obtain all necessary information when taking room reservations.

Monitor all V.I.P. and special guest requests.

Review Front Office log and Trace File daily.

Fully comprehend and execute all relevant phases of the front desk computer system.

Ensure logging and delivery of all messages packages and mail in a timely and professional manner.

Be aware of all rates packages and promotions currently underway.

Be familiar with all in-house groups.

Be aware of all closed out and restricted dates.

Follow and enforce all Aimbridge Hospitality hotel credit policies.

Be able to perform all duties of Front Desk Agent.


Be able to complete and ensure that a proper bucket check room rate verification report and housekeeping report have been accurately done and filed.

Maintain proper operation of the P.B.X. console and ensure that all Aimbridge Hospitality standards are met.


Establish and maintain good communications and teamwork with fellow associates and other departments within the hotel (set example for other associates be the team leader).

Assist the G.S.M. in ensuring that associates are following and maintaining Aimbridge Hospitality standards (i.e. answering phones call-backs to guests guest request log).

Have knowledge of and assist in all emergency procedures as required.

Oversee and ensure that all guests are checked in/out in a friendly efficient and courteous manner.


Be able to perform complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner.


Ensure that associates are at all times attentive friendly helpful and courteous to all guests managers and all other associates.

Ensure the maximization of room revenue through Rooms Merchandising.

Answer all guest inquiries in a timely and professional nature.

Be involved in departmental meeting planning and execution.

Help maintain productivity levels at or above budgeted standards.

Perform any other duty as required by management.

Assist in training of new hires and current associates on a regular basis.

Attend meetings as required by management.

Property Details:

Amenities include:
Free deluxe continental breakfast

Meeting space

Fitness center

24-hour receptionist

Guest rooms feature:
Kitchen facilities

Premium bedding

USB ports

Flat-screen TV

Coffee maker

Our Sleep Inn hotel offers easy access to a variety of local attractions, including the Texas Helicopter Experience and:

Downtown Dallas

American Airlines Center

Dallas Zoo

Dallas World Aquarium

Sixth Floor Museum at Dealey Plaza

Company Overview:


As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels.

Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best.

Join a world of possibility with Aimbridge Hospitality.

Benefits:
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

Now offering Daily Pay Ask your Recruiter for more details

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability Income

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan