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Inbound Sales Manager

3 months ago

Glendale, California, United States ServiceTitan Full time

**Inbound Sales Manager**

As the Inbound Sales Manager, you will play a pivotal role in shaping and implementing ServiceTitans Inbound Sales strategy. You will join a rapidly growing team and will be involved in helping recruit, onboard, and train numerous new hires for success. If you thrive in a fast-paced and exciting environment and want to help build out an extraordinary team and company, then this is the role for you.

Your primary focus will be on the inbound SDR team. Cold Calls, Cold Emails, Direct Mail, Creative Follow up, whatever it takes to help us find and help as many service contractors as we can. This role is incredibly important to the entire company, and you will be working hand-in-hand with leadership to build out the best SDR team in the country.

****What You'll Do:****

+ Manage the inbound SDRs on objectives and performance achievement

+ Monitor lead processes, metrics, and catalyze pipeline creation

+ Shape and implement SDR strategy and processes

+ Stay abreast of and coach SDRs on best practices

+ Serve as a mentor for your team and be a steward of the ServiceTitan organization

+ Report to Sr. Management on operational and financial KPIs

+ Motivate, incent, and recognize team members to encourage top performance

+ Recruit, interview, and onboard new Team Members

+ Conduct weekly 1X1s with each SDR

+ Help evaluate new technologies and programs to drive superior performance****What You'll Bring:****

+ 2+ years experience as SDR/BDR (business development rep) or inside sales AND 2+ years of SDR management experience. Strong preference for OUTBOUND experience, not just handling inbound leads.

+ Track-record of success managing a high performing inside sales team

+ Strong understanding of outbound pipeline generation processes

+ Enthusiastic and vibrant attitude

+ Expert communication and presentation skills

+ Strong interpersonal skills and high emotional intelligence

+ Analytical mindset comfortable generating reports and identifying trends in data

+ Adept at adopting and rolling out new sales enablement technologies, proficiency with a must

?****Be Human With Us:****

Being human isnt about checking every box on a list. Its about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that were solving. Were in this together. Come be human, with us.

****What We Offer:****

When you join our team, youre not just accepting a job. Youre making a career move. Heres how well support you in doing some of the most impactful work of your career:

+ ****Flextime, recognition, and support for autonomous work:**** Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and Founders Club- open to all Titans.

+ ****Holistic health and wellness benefits:**** Company-paid medical, dental, and vision (with 100% employer paid options and 80% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more.

+ ****Support for Titans at all stages of life:**** Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. Were building the first end-to-end solution to transform the trades, a trillion-dollar global industry thats been underserved by technology for far too long. Recognized by Forbes as one of the top cloud companies, we use our deep industry knowledge and technical expertise to develop solutions that empower everyday entrepreneurs to grow and scale their businesses. While our vision is bold, we always stay humble. Join us. Were just getting started.