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Specialist, Financial Aid, Mba Financial Aid Office

3 months ago

Boston, Massachusetts, United States Harvard University Full time

Job Summary

  • The MBA Financial Aid Office is seeking a specialist to provide administrative support involving customer service and advise students on Harvard Business School (HBS) financial aid policies, procedures, and debt management resources. Support the secondyear financial aid team with exit counseling, refunds, and document processing.

Position Description

Responsibilities Include:

  • Using judgment to index and assess financial aid documents for EC students and determine completion of documentation.
  • Generate financial aid decision letters appropriately Support EC student team with exit counseling
  • Reconcile student aid funds monthly using the University wide FARS system
  • Create report for term start up refunds and assess the accuracy of the group of student eligible refunds.
  • Prepare Student Bill refunds and anticipated aid files while following appropriate financial controls
  • Provide general support to career support and other programs as needed
  • Responsible for other duties as assigned

Basic Qualifications

  • High School Diploma, GED, or equivalent is required.
  • 3+ years of experience is required
  • Education beyond high school may count toward experience.
  • Microsoft Office (Word, Excel, PowerPoint, and Outlook) experience is a must.

Additional Qualifications and Skills

  • Bachelor's degree preferred
  • Must have a high attention to detail
  • Good interpersonal and customer service skills
  • Communication skills (written and oral)
  • Ability to manage confidential materials
  • Facility with technology/capability to master new technology skills.

Additional Information

  • This is a 40 hours/week, overtimeeligible position.
  • A cover letter is required to be considered for this opportunity.
  • Harvard Business School will not offer visa sponsorship for this opportunity.
    About Us

Benefits-
Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
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Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
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Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
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Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
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Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
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Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
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Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
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Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
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Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro
  • Boston.

Job Function

  • Faculty & Student Services, Finance, General Administration

Department Office Location

  • USA
  • MA
  • Boston

Job Code
Staff Assistant III

Work Format

  • Hybrid (partially onsite, partially remote)

Sub-Unit
Salary Grade

  • 053

Department

  • MBA

Union

  • 5 Hvd Union Cler & Tech Workers

Time Status

  • Fulltime

Pre-Employment Screening

  • Identity

Commitment to Equity, Diversity, Inclusion, and Belonging

  • Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement

  • We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran