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Shift Lead/Catering Coordinator

3 months ago

Atlanta, Georgia, United States GUSTO HOLDINGS LLC Full time

What's Your gusto?

At gusto we want to know what you are passionate about. Whether it be in life, in food or in fun We feel if we synergize our brand's passions with our people's passions, we create a motivated, inclusive, and supportive environment that aligns with our purpose of intentionally fostering growth. If we understand what drives you, we can help build a place where you can live your gusto.

Our mission is to disrupt fast food with a new experience FRESH and HEALTHY meets FRIENDLY and FAST We provide exceptional training and the growth path to success. We prepare real food daily with the freshest ingredients Whether you are a professional or just entering the workforce, we'll provide the training needed for success at any level.

Come join our team and see why we've won the AJC's Top Workplace award. We are growing fast, so there's plenty of room for growth and learning

We are looking for a Shift Lead/ Catering Coordinator for our Chastain Location.

Job Summary:

The Shift Lead/Catering Coordinator plays a vital role in ensuring the successful execution of our catering operations, from communication to delivery.

The Shift Lead/Catering Coordinator ensures that all aspects of shift operation including training, food preparation, food safety, cleanliness, sanitation, opening and closing duties, uniforms, and team member attendance meet or exceed company standards and specifications. This role includes staff management, shop security, team building, and ensuring a premium guest experience in a high-energy dining environment and Catering execution.

This role involves interacting with multiple departments and acting as a brand ambassador at all times.

Responsibilities:

  • Ensure all catering requirements submitted by the Sales team are communicated and executed
  • Oversee the shop's catering schedule, including deliveries
  • Assist in operations of the entire business, including Service, Production, and other related areas
  • Accountable for performing tasks related to all revenue streams including cashier, credit card terminals, and third party meal delivery partners (DoorDash, Uber Eats, etc.)
  • Manage catering inventory and order supplies as needed
  • Maintain catering equipment and keeping the catering van clean and stocked
  • Ensure store is open or closed according to company standards and procedures
  • Enforce all food and physical safety policies and requirements
  • Maintain ServSafe Certification
  • Oversee the training and development of team members, ensuring they follow processes and policies
  • Train company policies and procedures to new Team Members
  • Monitor and supervise timely arrival or departure of scheduled Team Members
  • Support the manager in the daily operation of the shop
  • Create a positive work environment
  • Accountable for the performance of all staff when the active manager is not on duty
  • Direct team members through daily routines and interact with guests to ensure a premium guest experience
  • Adhere to uniform and personal hygiene standards including wearing non-slip shoes and cutting gloves
  • Delegate tasks to Team Members to ensure a clean and inviting workplace including stocking supplies, maintaining clean restrooms, dining room furnishings, floors, windows, doors, and plants
  • Participate in monthly P&L reviews with Shop leadership, identifying areas for improvement and new opportunities
  • Third-party delivery system knowledge and operation
  • Be comfortable standing for the entire shift and occasionally lifting items no heavier than 53 lbs
  • Act as a Brand Ambassador for the company at all times.
  • Other assigned shop duties
Qualifications & Experience:
  • Experience in a customer-centric role, with a focus on providing exceptional service
  • Consistent reliability and punctuality
  • Ability to handle challenges resourcefully and efficiently
  • Ability to use electronic systems, such as computers and tablets
  • Willingness to work flexible hours, including weekends
  • Strong communication skills, capable of coordinating between various teams
  • Prior experience in a coordination or management role within the foodservice industry is a plus
  • Able to work well in a team environment
  • A desire for continuous learning and professional development
  • Must be at least 18 years old
  • Must have a reliable means of transportation
Benefits:
  • Hourly Pay Rate: $ 13-16/hr + Tips
  • Access to wages before payday
  • 5 days PTO
  • Detailed and intentional training
  • Leadership development
  • Health Benefits that include company contribution (Medical, Dental, Vision)
  • ESL Classes (English as Second Language) for eligible Team Members
  • Flexible scheduling