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Catering Operations Manager
2 months ago
We are seeking a highly organized and detail-oriented Catering Operations Manager to join our team at Compass Group Careers. As a Catering Operations Manager, you will be responsible for coordinating catering staff schedules, ensuring timely delivery of functions, and providing exceptional customer service.
Key Responsibilities- Coordinate Catering Staff Schedules: Determine workload requirements from catering orders and meet with function group leaders to discuss setup arrangements.
- Ensure Timely Delivery of Functions: Assemble and deliver food and supplies to scheduled locations, serve food and beverages to guests, and return food, beverages, serving equipment, and utensils to the catering facility.
- Provide Exceptional Customer Service: Interact with customers, resolve complaints in a service-oriented manner, and demonstrate complete understanding of menu items.
- Lead Catering Team: Instruct staff on work expectations for catered functions, help staff set up rooms to desired specifications, and maintain sanitation and orderliness of all equipment, supplies, and utensils.
- Ensure Food Safety and Quality: Follow HACCP standards, ensure proper presentation, portion control, and maintenance of serving temperatures, and perform other duties as assigned.
- A valid driver's license may be required.
- Must possess or be able to obtain a valid food handler's permit and/or alcohol servers permit where required by state law.
As a Catering Operations Manager at Compass Group Careers, you will be part of a dynamic team that values diversity, inclusion, and employee growth. We offer a competitive salary, comprehensive benefits package, and opportunities for professional development.