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Full-Time Hospitality Assistant

4 months ago

Saint Helena, United States E. & J. Gallo Full time
E. & J. Gallo Winery Privacy Policy

Why Gallo?

With a global portfolio of over 100 unique wine and spirits brands, we are the largest family-owned winery in the world. Apply Today Our Brands. Your Future.

Position is located at Louis M. Martini Winery in Saint Helena, CA

$500 hiring bonus included

Louis M. Martini's decision to settle in Napa Valley was driven by a desire to craft exceptional wines by sourcing the best fruit possible. In the years that followed Prohibition, he established a legacy of craftsmanship and a passion for Napa Valley that continues to this day. Our history reflects the vision, ingenuity and endurance of a family committed to making the best Cabernet Sauvignon possible.

As a Hospitality Assistant you will support various hospitality functions for scheduled winery events and supports tasting room operations. You will assist tasting room staff in maintaining the proper presentation of various venues where winery guest are entertained.

Compensation
  • Hiring Salary Range Posted: set rate listed as $23.00 / hour - $23.00 / hour + tips + quarterly team incentives
  • In addition to the salary, this position is eligible to participate in tasting room tip pools, bonuses and incentive plans, as applicable.
  • Actual compensation paid within the range will be determined by factors such as the education, experience, knowledge, skills and abilities of the applicant, internal equity, and alignment with market data.
Perks & Benefits

This position includes a competitive benefits package. Winery - Please click here to view our full list of benefits or click here to watch our video.

What You Will Do:
  • Sets-up and tears-down wine tastings and special events.
  • Procures and delivers wine and supplies for tastings and special events.
  • Reviews details of daily events and makes changes per direction of caterers and supervisors.
  • Partners with property manager or hospitality team to coordinate facilities maintenance such as minor leaks or repairs.
  • Assists with food & beverage service as needed.
  • Stocks wine and operating supplies; orders supplies as needed.
  • Maintains property standards in regards to cleanliness, organization and general aesthetics.
  • Prepares silverware for meal service.
  • Supports tasting room representatives with the delivery of wine and non-wine products to customers.
  • Reads the order and pulls product(s) for customer.
  • Transports and loads product(s) into customer's vehicle.
  • Provides back-up support on cash registers; occasionally works the greeting station.
  • Supports other Visitor Center staff with duties such as clearing and cleaning tables, filling water glasses, maintaining cleanliness in the kitchen and customer areas and returning plates to the kitchen.
  • Maintains satisfactory attendance, to include timeliness.
  • Responsible for understanding and complying with applicable quality, environmental and safety regulatory consideration.
  • Exhibits Intrapreneurship and Ownership behaviors:
  • Intrapreneurship is entrepreneurship in an established company: behaviors that include thinking boldly, taking appropriate risks, learning from mistakes, showing initiative, and encouraging and reinforcing innovation.
  • Ownership refers to behaviors that include setting high expectations, driving candid discussion, and holding self and others accountable.
What You Will Need:
  • High school diploma or State-issued equivalency certificate plus hospitality or event support experience.
  • Skilled in reading, comprehending, interpreting and executing simple instructions, short correspondence and memos.
  • Skilled in writing simple correspondence.
  • Skilled in adding, subtracting, multiplying and dividing using whole numbers.
  • Skilled in carrying-out simple instructions furnished in written, oral, or diagram form.
  • Required to be at least 21 years of age or older.
  • Required to complete training and proficiently operate the AMS software.
  • Required to work holidays, evenings and up to 8 weekend's days per month (Saturday or Sunday) at various hours (from 10 am to 6 pm).
  • Lift and move up to 50 lbs.
  • Required to travel to company offices, sites, and/or meeting locations for onboarding, training, meetings, and events for development, department needs, and business delivery up to 5% of the time, with or without reasonable accommodation. This may be in addition to travel requirements, if applicable, as listed in this job description.
  • Required to be 18 years or older. This may be in addition to other age requirements, if applicable, as listed in this job description.
What Will Set You Apart
  • High school diploma or State-issued equivalency certificate plus 2 years of hospitality or event support experience.
  • Experience in restaurant/service industry.
  • Skilled in the use of MS Outlook and MS Excel at a basic level.
  • Excellent communication, customer service and organizational skills, especially attention to detail.
  • Experience writing routine reports and correspondence.
  • Experience dealing with problems involving several concrete variables in standardized situations.
Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, feel, talk, hear, stand, walk, climb or balance, stoop, kneel, crouch or crawl, and reach with hands and arms.

Gallo does not sponsor for employment based visas for this position now or in the future.

To view a full job description, please click here.

Expected Close Date: 1/18/24

Requisition ID:

#LI-DNP

LMM001

HOS001

Gallo's policy is to afford equal employment opportunity to all applicants and employees and not to discriminate on the basis of race, traits historically associated with race, including but not limited to, hair texture and protective hairstyles (such as braids, locks, and twists), color, national origin, ancestry, creed, religion, physical disability, mental disability, medical condition as defined by applicable state law (including cancer and predisposing genetic characteristics), genetic information, marital status, familial status, sex, gender, gender identity, gender expression, sexual orientation (actual or perceived), transgender status, sex stereotyping, pregnancy, childbirth or related medical conditions, reproductive health decision making, age, military or veteran status, domestic violence or sexual assault victim status, or any other basis protected by applicable law. Nor will Gallo discriminate based on a perception that an individual has any of the foregoing characteristics or is associated with a person who has, or is perceived to have, any of those characteristics.

Gallo will comply with state and local laws prohibit discrimination for lawful out-of-work behavior, such as off-duty use of cannabis away from the workplace (subject to federal and state law exceptions), the existence of non-psychoactive cannabis metabolites in hair, blood, urine, or other bodily fluids as determined by a drug screening test (subject to federal and state law exceptions).

We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gallo is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at

Gallo is enrolled in the Department of Homeland Security's E-Verifying program and will use the program to verify the employment eligibility of all newly hired employees as required.

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Employee Polygraph Protection Act