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Patient Access Representative
3 months ago
Summary:
Performs patient registration and office support duties of a complex nature. Provides quality customer service to internal and external customers. Participates in the collection process of patient liability.
Position Qualifications/Minimum Requirements
Education:
Preferred:
High School diploma/GED or equivalent years of experience
Experience:
Required:
Six(6) months of customer service experience
Preferred:
One (1) year of registration experience in a hospital setting
Skills:
Ability to read and write English fluently.
Appropriate prioritization and planning skills, while achieving safety and quality in a high volume environment; Engaging and effective communication and service skills; Adherence to policy and procedures; Process improvement oriented; Self-initiative to assist with whatever is needed.
Licenses/Certifications:
Required:
none
Preferred:
Based on unique need, some facilities prefer American Heart Association (AHA) or American Red Cross(ARC) or American Safety and Health Institute (ASHI) BLS certification.
Northwest Medical Center is comprised of a 300-bed hospital, three urgent care facilities, a freestanding emergency center and a large physician group, offering you a variety of settings in which to work.
It strives to provide a culture of teamwork, respect and appreciation for all staff, whether they care for patients directly or work in a support role.
With employee appreciation celebrations throughout the year, opportunities for growth and the satisfaction that you are part of a hospital leading the way with accessible, convenient healthcare in Tucson, Northwest is a great place to work.
NMC is accredited by The Joint Commission and is an equal opportunity employer:race, gender, disability and Veteran status, and VEVRAA Federal Contractor – priority referral Protected Veterans requested.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR c)Equal Employment Opportunity
This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations.
This applies to all terms and conditions of employment including, but not limited to:
hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to to obtain the main telephone number of the facility and ask for Human Resources.
