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Patient Access Representative

2 months ago


Tucson, Arizona, United States Northwest Medical Center Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Access Representative to join our team at Northwest Medical Center. As a Patient Access Representative, you will play a critical role in ensuring the smooth and efficient registration process for our patients.

Key Responsibilities
  • Perform patient registration and office support duties of a complex nature.
  • Provide quality customer service to internal and external customers.
  • Participate in the collection process of patient liability.
Requirements
  • High School diploma/GED or equivalent years of experience.
  • Six (6) months of customer service experience.
  • Ability to read and write English fluently.
  • Appropriate prioritization and planning skills, while achieving safety and quality in a high volume environment.
  • Engaging and effective communication and service skills.
  • Adherence to policy and procedures.
  • Process improvement oriented.
  • Self-initiative to assist with whatever is needed.
Preferred Qualifications
  • One (1) year of registration experience in a hospital setting.
  • American Heart Association (AHA) or American Red Cross (ARC) or American Safety and Health Institute (ASHI) BLS certification.
About Northwest Medical Center

Northwest Medical Center is a 287-bed hospital, seven urgent care facilities, a freestanding emergency center, Northwest Transitions Inpatient Rehabilitation, Women's Center, and a large physician group. We offer a variety of settings in which to work and are dedicated to providing safe, quality patient care.

We provide a culture of teamwork, respect, and appreciation for all staff, whether they care for patients directly or work in a support role. With employee appreciation celebrations throughout the year, opportunities for growth, and the satisfaction that you are part of a hospital leading the way with accessible, convenient healthcare in Tucson, Northwest Medical Center is a great place to work.

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.