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Program Coordinator
3 months ago
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.
CORE JOB SUMMARY
Primary Responsibilities
•Supports program managers, manager of professional and leadership development and directors in the implementation of online platforms into programs including logistical support for all development programs.
•Works with program managers to develop and implement new methods to track program participants' progress in the development programs using tools such as Onbase, Excel and others.
•Works with LMS Administrator to maintain training records.
•Monitors and supervises activities in accordance with training program plans.
•Supports program managers with logistics for the programs (design of room layout, catering, training materials, etc.)
•Communicates with participants to confirm registration and answer general questions.
•Prepares materials and documents for training programs and keeps updated inventory of training materials.
•Coordinates scheduling of program sessions and designated rooms.
•Coordinates collection, compilation, and analysis of program activity data.
•Coordinates day-of logistics and synchronizes efforts with the program assistants and administrative assistant to assure sessions are set up as designed.
•Serves as a technical producer for on-line offerings and orientation programs. Set up webinars, send invitations and follow-up materials, and provide technical support as the tech host during virtual live events.
•Works with Talent and Organizational Development manager to review and update project plans for programs and initiatives.
•Evaluates program effectiveness and offers suggestions for improvements.
•Serves as an advisor during training with participants.
•Manages virtual and in person classroom unexpected situations.
•Manage training material inventory with the support of the program assistant, responsible for the ordering and reordering of training materials.
•Performs other duties as assigned.
Knowledge, Skills, and Abilities:
- Working knowledge of current human resources, leadership development and workforce engagement trends and practices
- Great problem-solving skills, resourceful and capable of taking the initiative when needed
- Analytical abilities and results oriented
- Excellent organizational skills
- Strong interpersonal, presentation and written communication skills
- Excellent customer services skills with ability to interact with all organizational levels: faculty, staff, physicians, and senior leadership
- Creative thinker, solutions-oriented leader with superior influencing, communication, facilitation, and interpersonal skills
- Bachelor's Degree in Human Resources, Human Resource Management, Education or a related field.
- 1 year of human resources experience in career development, training and development and or workforce engagement.
Job Status:
Full time
Employee Type:
Staff
Pay Grade:
A5