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Appian Platform Support Analyst

3 months ago

Dallas, Texas, United States Vlink Full time

Job Title: Appian Platform Support Analyst

Location: Remote

Employment Type: Contract

Duration: Long-term Contract


About VLink: VLink, established in 2006 and based in Connecticut, is a rapidly expanding digital technology services and consulting company.


Your future responsibilities:

We are seeking an Appian Platform Support Analyst to assist with enterprise RPA projects involving Appian and Blue Prism technology. The chosen individual will offer advanced Appian platform support for a leading financial institution. This role includes being the central support contact for various portfolios, with the opportunity to explore new technologies.


Required qualifications for success in this role:

  • Expertise in Release Deployments on SaaS platforms like Appian utilizing ADM frameworks.
  • Proficiency in Release Management and CI/CD practices and tools including Jenkins, Urban Code, and Nexus Repository.
  • Experience in deploying microservices (Java, Python, etc.) to ECS containers.
  • Hands-on familiarity with establishing Release pipelines on repositories like BitBucket and Gitlab.
  • Previous involvement in Release Management tasks such as creating Deployment Runbooks and ensuring alignment of stakeholders.
  • Knowledge of AWS Infrastructure architecture, particularly deployment to EC2 and ECS containers, and extensive understanding of AWS services such as S3, Lambda, and Infrastructure Provisioning.
  • Proficient in Python Scripting Language.
  • Familiarity with Security Policies and Frameworks like Duo MFA, Zero Trust Enterprise, MSIs, IP Whitelisting, etc.
  • Strong problem-solving skills and effective communication abilities.
  • Capability to work autonomously and collaboratively in a dynamic work environment.

Education requirement: Bachelor's degree or equivalent


Employment Practices:

VLink adheres to EEO, ADA, and FMLA regulations. We are an inclusive employer, valuing diversity and multiculturalism. Our hiring decisions are based on qualifications, performance, and business requirements without discrimination based on race, color, religion, gender, national origin, disability, veteran status, or any other protected characteristic. We prioritize diversity, inclusion, and merit in all aspects of employment.