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Clean Energy Customer Service Representative

3 months ago

Boston, Massachusetts, United States Alpha Ascension Inc. Full time
Job DescriptionJob Description

Our company is a partner of one of the top energy providing firms in the region We work with a client named Inspire who is a multi-million dollar start up from the Philadelphia area. Combining onshore and offshore wind, we have installed more than 40+ gigawatts capacity nationally to make the world work better and cleaner. Our goal as a company is to work with Inspire's customer base to provide not only the best customer service we can, but also have most of our region switched to renewable, clean energy.

Here, we believe there's not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there's a place for you at our company. Our job as the Managers here is to provide you with the opportunity to explore your curiosity and drive us forward in growth. We'll give you the space and opportunity to share your strengths and we want you to show us what you can do. You can innovate, grow and discover in a place where you can thrive and let your colors show

This position is responsible for:

  • Supporting the sales efforts
  • Assist customers in person by determining needs and presenting appropriate products and services.
  • Involves ensuring that sales transactions are completed accurately, maintaining accurate orders
  • Resolve any customer requests in a timely and accurate manner; escalates complaints accordingly.
  • Communicating effectively both orally and in writing.
  • Build productive internal/external working relationships.

Key Qualifications:

  • Prior experience in a sales or customer service position.
  • Associate Degree or related college courses.
  • Customer service skills, including problem solving and handling customer complaints.
  • Good written and verbal communication skills.
  • Valid driver's license.

If you have an interest in the dynamic energy markets and the desire to learn about energy services from the industry leader, then this is the career for you

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