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Landscape Account Manager
3 months ago
Company offers a competitive salary and excellent benefit package, including health, dental, vision, and life insurance, 401K w/company match, Flexible Spending account, Paid Time Off, and incentive bonus programsQualifications:
Proven supervisory and customer service skillsKnowledge and experience in landscape maintenance and enhancementExtensive horticultural knowledge and experienceComputer proficiency (Word, Excel, Outlook)
Design skills, certifications, degrees in this field are a plusBilingual in Spanish preferredMust be a team player, as well as possess leadership skillsPossess refined communication skills, both oral and writtenMust be accountable and capable of taking on responsibility willinglyResponsibilities:
Management of sales, retention, and labor management goalsAbility to build and maintain positive working relationships with customers and co-workersCoach and mentor direct reports on processes and proceduresAbility to direct team members to provide and maintain consistent quality standardsof the company for customersAbility to provide fair and responsible solutions for customersGenerate clear and concise proposals and reportsPromote client relationships through continuous communication, including monthly walkthroughs and preparation of punchlistsConduct meetings as necessary and be an integral contributor to discussions and solutions to benefit the success and growth of the company and its clientsMaintain open and constant communication with their teamAttendance of board meetings is required when necessary to solidify relationships with clientsPromote safety and a pressing and imperative goal on a daily basis
Job Duties:
Manage multiple accounts, ensuring that a high level of customer retention and satisfaction is maintainedMeet monthly quotasEngage with multiple customers on a daily basis by reaching out to new clients, and by developing campaigns for maintaining customer loyalty