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Print Shop Manager
3 months ago
ABC Imaging is a global Printing and Media company, providing One Stop Visual Solutions to the Fortune 500 Companies worldwide.
Locations in USA, London, Dubai and Shanghai. One Stop Solution.:
We are currently seeking a proactive and experienced on-site Print Shop Manager who has experience within a printing industry, who can become an integral member of the team.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Partners with shop and remote leadership to provide administrative and managerial support for the designated shop
- Assists Shop Manager in organizing the shop workforce during regular hours or in an extra hours situation
- Monitors jobs in production and communicates with production and graphics specialists any special instructions, proofs, and shipping info
- Contacts clients with questions on specifications and/or questions regarding print job submitted
- Ensures all project deadlines are met and associated cost budgets are adhered to
- Trains shop staff on proper production procedures and techniques
- Ensures that equipment is being properly maintained and upgraded. Recommends new acquisitions that will increases productivity
- Manages inventory and organization of supplies
- Resolves all customer escalations in a professional manner
- Fills in for various departments as needed.
- Other duties as assigned
EDUCATION, EXPERIENCE & SKILLS REQUIRED:
- High school diploma or equivalent
- At least 5 years experience in a related field
- Experience with Grand Large Format Printing
- Strong leadership ability to motivate employees
- Superior customer service ability and experience in working with customers both over the phone and in person
- Ability to communicate effectively with employees when delegating work and explaining procedures and processes
- Expert knowledge of equipment and materials
- Ability to speak knowledgeably about department capability and company to potential and existing clients
- Highly developed organizational ability
- Ability to handle multiple tasks without losing focus
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Monday to Friday
- Please describe your experience with Print Production.
- What printer models do you have experience with?
- Do you have experience with small format?
- Do you have experience with reprographics?
- What are your salary expectations?
- Herndon, VA required)
- Herndon, VA 20170
Relocate before starting work (required)
Work Location:
In person